Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with cold, stale, or unappetizing food, including complaints about incorrect orders and food that appeared to be old or reheated.
Service Speed
Many reviews highlighted slow service times, particularly during drive-thru and in-store orders, with some customers experiencing long waits even when the restaurant was not busy.
Customer Service
While some employees received praise for their friendliness and helpfulness, there were numerous complaints about rude staff, incorrect orders, and poor handling of customer issues.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and tables, and concerns about food handling practices.
Overall Experience
The overall sentiment was mixed, with some positive experiences noted, but a significant number of customers expressed disappointment and frustration with their visits.
PG
Pat Garrett
Oct 26, 2025
5.0
Can't beat the Junior bacon cheeseburger biggie bag.
AF
Ajelandro Flores
Oct 9, 2025
4.0
Real good
CC
Carlos Colemares
Sep 24, 2025
5.0
Muy limpio
BJ
Bryant Jasper
Sep 11, 2025
1.0
We got sick after eating the chicken sandwich with fries and a lemonade. The manager could not hear our order through the drive though, over charged us, and was frustrated when we asked for a refund. I'll never return to this or any other Wendy's.
EE
Ezekiel
Sep 8, 2025
3.0
I find that every time I go to wendys I usually expect better then mcdonald's but always end getting let down cause of stale fries and hard buns.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 997 North State Street, Orem, UT currently open?
Yes, this Wendy's location is currently open and serving customers.
What are the operating hours for the Wendy's drive-through in Orem?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Orem offers both delivery and takeout services.
What payment methods are accepted at the Wendy's in Orem?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is breakfast served at the Orem Wendy's?
Yes, breakfast is served, including combos, sandwiches, coffee, and sides.
How can I contact the Wendy's on North State Street for feedback or inquiries?
You can call (801) 221-4688, reach customer care via live chat on their contact page, or call 888-624-8140.
Where can I find Wendy's menu prices and nutritional information?
Menu prices and nutrition info are available on order.wendys.com or through the Wendy's app by selecting the location.
Are there any dance schools or clubs near Wendy's where I can visit before or after my meal?
Yes, Dance Club, Dance Club The, and The Dance Club are nearby options for dance lessons and entertainment.
Is there lodging available near Wendy's for travelers?
Yes, the L & L Motel is nearby, providing convenient accommodation options for visitors.
If I’m visiting Wendy's, what automotive services are available nearby?
Nearby you can find several automotive services including Cascade Collision Repair, Steve's Automotive Specialists, Firestone Complete Auto Care, and Valley Transmissions.