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Wendy's

3.4
(1153 reviews)

Business Details

997 North State Street, Orem, UT
84057, United States
(801) 221-4688

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
997 North State Street, Orem, UT
84057, United States

Hours

Reviews

3.4
1,153 reviews
5 stars
356
4 stars
268
3 stars
181
2 stars
124
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are reported as rude and neglectful.

Food Freshness

Many customers reported issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Order Accuracy

Numerous reviews mention incorrect orders and missing items, contributing to frustration among customers.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions and poor food handling practices.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant, even when not busy.
  • CC
    Camille
    1 day ago
    2.0
    one guy at wendys = great at making coffee, knows the correct sizes of the cups. other guy at wendys = bad at coffee, also doesn't realize there are different sizes for if it's a coffee drink or a soda so he will give you a large instead of a medium of bad coffee. today was bad coffee day.
  • LM
    lacey moran
    Feb 19, 2026
    5.0
    The night staff here on Wednesdays is excellent. I wish I knew their names to mention them specifically. I work late on Wednesdays and usually stop by this location after my long day. The crew is always kind and exceptionally polite and our food is always great.
  • MH
    McKay Hicken
    Feb 1, 2026
    1.0
    I've been to this location about 5 times over the last few months, and can comfortably say they are very consistent with their quality. Every car in the drive through will add 5-10 minutes to your wait, even if you placed an order online 30 minutes ago. They forget many things, burn things, don't make customizations correctly, and never have frosty mix properly frozen. Many have been rude or completely neglectful when I ask for sauces, cup holders, or the other odd-thing. This on top of the corporation removing many good things from the menu, upping prices consistently, and deteriorating the app and deals, solidifies a one star review.
  • PG
    Pat Garrett
    Oct 26, 2025
    5.0
    Can't beat the Junior bacon cheeseburger biggie bag.
  • AF
    Ajelandro Flores
    Oct 9, 2025
    4.0
    Real good

Frequently Asked Questions About Wendy's

Is No Orem Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 997 North State Street, Orem, UT currently open?

Yes, this Wendy's location is currently open and serving customers.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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