Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Orem Subway® Restaurant at 1170 West 800 North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
Several customers reported issues with food quality, including incorrect orders, stale bread, and insufficient toppings.
Cleanliness
Some reviews mentioned cleanliness issues, with reports of dirty conditions in the restaurant.
Staff Attitude
Many customers noted that staff members displayed a lack of professionalism and a negative attitude towards customers.
Operational Issues
Customers experienced problems with store hours, including being locked out before closing time and confusion over online orders.
SS
Steven E. (Starlord)
Nov 2, 2025
1.0
Terrible service! Came in at 6:00 p.m. on a sunday. The store is still open for another hour. He already had the restrooms closed I asked him I said to the restrooms closed can we use it he said no they're not available you'll have to go over to Taco bell. Well maybe next time I'll go over to Taco Bell and order my food there too. This guy's a real jerk. This is one of the worst subways I've ever seen in my life the food tastes terrible the help is awful they're closing the restroom you can't even use the restroom. By law they're supposed to have that restroom open while the store is open. Obviously the kid cleaned it early and he just didn't want to go through the effort to have to clean it again so he just decided to close it . After our sandwiches were made he just left them on the counter and walked into the back room and said nothing I finally had to get his attention and say hey are these are sandwiches here? And he goes oh yeah they must be yours. What a jerk
JJ
J&J
Oct 30, 2025
1.0
The only reason I’m writing this is because their customer service sucks. I contacted them about my terrible experience and they said “sorry we will tell our team members.” No offers to make up for it no compensation. Not impressed at all.
OH
Owen Hedworth
Aug 13, 2025
1.0
Google says the store is open until 9, but it was locked up when I got there.
JW
Jilayne Warner
Aug 12, 2025
1.0
I waited 10 minutes for service not one employee out front! I heard all the employees talking and laughing in the back. I even tried to use the employee entrance to get their attention. It wasn’t until a man in the Resturant watching, went and opened and closed the front door many times for the bell to ring then all 3 employees come up to help. I was there on 8/12/25 at 1:00-1:25 pm. Manager, please check on these employees. You are paying them to play and not work. One star is way too kind.
LL
Luke
Jul 11, 2025
3.0
Good food and good people/ service but the back bathroom door didn't work good at all and I was walked in on. Apparently I didn't know how to lock doors, you have to force it harder or something, but it shouldn't have to be that way 🤷