Subway

3.5
313 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Orem Subway® Restaurant at 1170 West 800 North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1170 West 800 North, Orem, UT
84057, United States

Hours

Reviews

3.5
313 reviews
5 stars
125
4 stars
56
3 stars
51
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale bread, and insufficient toppings.

Cleanliness

Some reviews mentioned cleanliness issues, with reports of dirty conditions in the restaurant.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with reports of being locked out before closing time.

Mixed Experiences

While many reviews were negative, a few customers praised the food and service, indicating some positive experiences.
  • TL
    Troy L
    4 days ago
    2.0
    Rude staff. Won't be coming back.
  • SN
    Sydney Nichols
    Dec 18, 2025
    5.0
    This is a FANTASTIC Subway! They really saved me when I was in a time crunch and needed 3 platters of sandwiches. THANK YOU to the awesome staff who helped me and saved the day. You guys are great and I am so so grateful for their hard work!
  • HC
    Hanz Canales
    Dec 16, 2025
    1.0
    Soy un cliente frecuente hoy miércoles 16 de diciembre fui al restaurante y los jóvenes no me atendieron prefirieron preparar 9 sandwiches antes de antenderme me tuve que ir no iba a esperar media hora
  • SS
    Steven E. (Starlord)
    Nov 2, 2025
    1.0
    Terrible service! Came in at 6:00 p.m. on a sunday. The store is still open for another hour. He already had the restrooms closed I asked him I said to the restrooms closed can we use it he said no they're not available you'll have to go over to Taco bell. Well maybe next time I'll go over to Taco Bell and order my food there too. This guy's a real jerk. This is one of the worst subways I've ever seen in my life the food tastes terrible the help is awful they're closing the restroom you can't even use the restroom. By law they're supposed to have that restroom open while the store is open. Obviously the kid cleaned it early and he just didn't want to go through the effort to have to clean it again so he just decided to close it . After our sandwiches were made he just left them on the counter and walked into the back room and said nothing I finally had to get his attention and say hey are these are sandwiches here? And he goes oh yeah they must be yours. What a jerk
  • JJ
    J&J
    Oct 30, 2025
    1.0
    The only reason I’m writing this is because their customer service sucks. I contacted them about my terrible experience and they said “sorry we will tell our team members.” No offers to make up for it no compensation. Not impressed at all.

Frequently Asked Questions About Subway

Where is Subway in Northgate Village located?

Subway is located at 1170 West 800 North, Northgate Village, Orem, Utah, 84057, United States.

What are the operating hours of Subway in Northgate Village, Orem?

Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.