Subway

3.1
639 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Orem Subway® Restaurant at 1264 West University Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1264 West University Parkway, Orem, UT
84058, United States

Hours

Reviews

3.1
639 reviews
5 stars
217
4 stars
105
3 stars
58
2 stars
42
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unacknowledged orders, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and missing ingredients.

Food Quality

Customers expressed dissatisfaction with stale or poorly prepared food, including hard bread and incorrect sandwich preparations.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the store, including dirty tables and improper food handling.

Mixed Employee Experiences

While some employees received praise for their friendliness and service, many others were criticized for rudeness and lack of professionalism.
  • NE
    Nathan Eyring
    Nov 11, 2025
    1.0
    They charged me a tip without asking. Never going back and if you go double check your receipt
  • JJ
    jdksnd
    Nov 6, 2025
    1.0
    The service is really bad. I’ve gone like three times in the afternoon to both Subway locations on campus since they’re the closest to me, and there’s never anyone there to take orders, it just says “open.” It looks like they only handle online orders. My friend got her order made, but every time I go, there’s no one around. They really need to pay more attention to that.
  • JS
    Jeremiah Sanders
    Nov 3, 2025
    2.0
    Food tasted ok, but they majorly messed up our two sandwiches from an online order. Wrong bread and toppings. Luckily they still tasted ok but I would've liked to get what I paid for.
  • FJ
    Francine Jensen
    Oct 25, 2025
    5.0
    Everything you ever would want or need in the outdoor sporting arena. Worth a trip for some novelties inside as well! I found replacements for broken tent poles. Who knew?
  • AL
    Andy Liddle
    Oct 16, 2025
    1.0
    I arrived at Orem store 1264 w universit pkwy around 8:30am drive through. The auto system came on and then I waited and waited. Spoke several times and nothing. They open @7am and no one was there. As I was in the drive through a young man runs behind the intercom station to put in a code or grab a key to get in the building. He didnt say anything to me. I pulled around and he slighly opens the window and I couldn't understand what he was saying. I asked you guys are open at 7am correct. He said Yes but said he doesnt know what happened with the person that was supposed to be there. And said he will be ready in half hour. I dont know if it was him that was late or someone else that didnt show up. Either way I wonder how many people came through and wasted the same amount of time I did. I for sure want manager of that store to reach out because that was unacceptable.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 1264 West University Parkway in Orem?

This Subway location is open Monday through Saturday from 7:00 AM to 2:00 AM and on Sunday from 9:00 AM to 8:00 PM.

Does this Subway offer delivery services?

Yes, the Subway at Parkway Center offers delivery services for your convenience.