I’ll start by saying I understand that places like Orange Julius are simple enough places to work at for people new to the workforce (teens), and pay too little to attract any serious adults on the daily.
That being said, every single time and without fail, service is terrible. Sure, we get our drinks, but the attitude, the aloofness, and complete absence of attentive staff is overwhelming.
Please, please, please hire better staff, or train them better. Or have a more serious supervisor on schedule.
Today, it was particularly worse because their system was down in some sense, and they weren’t taking card as payment, only cash or someone’s Venmo. That’s not really the problem. The problem is that the person there waited for us to reach them after the line and gave us an attitude when saying “uh, we only take cash or Venmo. Does that work?”, all the while being on her phone.
I like your drink. Please address your staff issues.
GG
GraytBritton
Jul 21, 2025
1.0
I normally wouldn’t do this but I feel I have to because the experience I just had was pretty poor. I ordered a medium smoothie and once it was done it came in what’s very clearly a small cup which I guess is fine but when I said to the workers that I asked for a medium, the girls other coworker snapped at me and said, “no that is a medium” which I was caught a little off guard by. I grabbed my drink and walked away but what really upset me was when I went to sit down, I noticed them looking at me and yes there was no chance they weren’t, they were just standing there laughing at me. Now I don’t know if they had a bad day but horrible service and very unprofessional workers there. Very disappointed with this place and would much rather recommend any other place in that mall then those bratty kids that run Orange Julius
CD
Casey Davis
Jul 17, 2025
1.0
Me and my coworkers stop by this place a lot bc the smoothies are so good!! But the customer service is the worst ever!!!! Sometimes when you get to the counter no one shows up for minutes, sometimes all the workers are sitting on the floor on their phones too, not even aware I’m there trying to order! Get them some chairs at least, maybe then they will see me trying to order
Theresa is probably the worst employee she is very rude and gives bad energy, usually when I see her working I just don’t go, bc she makes me feel like a bother to her, But all employees are bad listeners when I say no ice they give me it anyways every time
SR
sofia rosas
Jan 7, 2025
1.0
We walked passed this location and from afar one wouldn’t even be able to tell this shop was open. The employees were hunched backed sitting down behind the counter in their phones. When we approached the counter then we finally saw that it was open and that the employees that we’re supposed to be working were just hidden behind the register. They looked up at us from their phones. I swear they looked like cavemen that have just seen fire. Hunched back, wide eyes and all. Anyways I have the most simplest order. Just a medium coke. The blonde big headed little boy in some interesting green zip up picked up my cup, set it down and proceeded to text one of his friends a whole essay and after he was done texting then he FINALLY filled up my cup. Does he know that the customer isn’t supposed to wait on him? The manager needs to work on training these 14 year olds. If you don’t know how to work with customers don’t work in customer service:)
RR
Russ
Jul 20, 2018
3.0
I prefer places like roxberry or jamba, but not bad.
Orange Julius offers customized blended fruit drinks, smoothies, and snacks, including premium and frothy fruit smoothies.
Where is Orange Julius located?
Orange Julius is located inside University Mall at 575 E University Pkwy Space M201, Orem, UT 84097-7475, USA.
Is Orange Julius family-friendly?
Yes, Orange Julius is family-friendly and welcomes kids.
What is the best way to contact Orange Julius?
You can contact Orange Julius at +1 801-226-7556.
Does Orange Julius have an online presence for more information?
Yes, more information can be found on their website at http://www.orangejulius.com/ and their Facebook page at https://www.facebook.com/100769894846103.
When was Orange Julius established at this location?
This Orange Julius location was established in 2020.
Are there places to shop near Orange Julius for clothing?
Yes, nearby clothing stores include American Eagle Outfitters, Forever 21, Mr. Mac, Hope Avenue boutique, Gymboree, and Bohme Boutique.
What other dining options are near Orange Julius in University Mall?
Nearby dining options include Charleys Cheesesteaks, Costa Vida Fresh Mexican Grill, The Cheesecake Factory, Sbarro, McDonald's, Chick-fil-A, Europa Bakery & Cafe, and Cold Stone Creamery for dessert and smoothies.
Are there any health or wellness services near Orange Julius?
Yes, nearby wellness services include EZ Relaxation spa and physical therapy, as well as optometrists like Doctors of Optometry - University Place Mall and EnChroma.
What makes Orange Julius smoothies special?
Orange Julius specializes in premium and frothy fruit smoothies made from fresh and healthy ingredients, great for breakfast or a healthy treat.