About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.2
296 reviews
5 stars
64
4 stars
21
3 stars
8
2 stars
17
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Speed of Service
Many customers reported extremely long wait times for their orders, often exceeding 30 minutes, even when the restaurant was not busy.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and poorly prepared food.
Cleanliness and Atmosphere
Several customers noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
Management Issues
Reviews indicated problems with management, including rude behavior from managers and a lack of effective training for staff.
- SGSuzana Garrett2 days ago2.0This location never gets your order right, whether it’s missing items or shorting you on burger patties. The service is excruciatingly slow, and the quality of the food is really bad. You’re better off going to a different location.
- CLC LNov 15, 20251.0Should’ve checked the reviews before I came here. I had a smoothie and sausage biscuit and three people (correction 5 ppl) in the drive through behind me got out before me. Garbage place. Do not go here. I don’t blame the staff. They looked like they were trying. No support for them in management it seems.
- ABArmando BenitezNov 11, 20251.011/11 6:01 pm order # 725 This is the worst McDonald's ever. The service is terrible, and the manager's attitude and performance leave much to be desired. They should consider changing this manager. I ordered a double Big Mac combo, and it took them more than 15 minutes to give me my food inside the restaurant. In the end, my order was wrong; they gave me a regular Big Mac and the large fries were only half full. I suggest you eat somewhere else.
- FFFernNov 7, 20251.030 minutes waiting for A COFFEE. Absurd, utterly absurd. The quality of this place has gone downhill so fast. Workers are respectfully, crap. Took minutes for anyone to attend us after 25 minutes of waiting.
- DDdh DhdoNov 7, 20251.0Made me wait 30 minutes for a coffee. A single coffee. Everyone else was waiting outrageously long as well. When the coffee was handed to me it tasted disgusting, and everything was dirty. The worst part is that there was nearly nobody, so it’s not like it was justified to take that long.
Frequently Asked Questions About McDonald's
What are the operating hours of the McDonald's in Orem, UT?
McDonald's in Orem, UT is open daily from 6:00 AM to 11:00 PM, with slight variations for drive-thru and delivery services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open daily from 6:00 AM to midnight.
What payment methods are accepted at McDonald's in Orem, UT?
They accept American Express, Discover, Mastercard, Visa, cash, Android Pay, and Apple Pay.
Can I order McDonald's food online or through a mobile app at this location?
Yes, you can order online via their website or through the McDonald's mobile app available for both iOS and Android.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, the McDonald's in Orem serves breakfast, lunch, dinner, coffee, and dessert options.
Is the McDonald's in Orem accessible for people with disabilities?
Yes, the location features wheelchair accessible entrances, seating, and restrooms.
Is there free Wi-Fi available at this McDonald's location?
Yes, free Wi-Fi is available for customers at this location.
What other fast food options are near McDonald's in Orem?
You can find another McDonald's nearby, as well as restaurants like Ct Vision and Quench It for smoothies and juice.
Are there convenient automotive services near this McDonald's?
Yes, Big O Tires and Quick Quack Car Wash are nearby for tire services and car washes, respectively.
What nearby amenities could I visit before or after dining at McDonald's?
You can visit nearby places like the Leavitt Institute For International Development for education, Mayweather Boxing + Fitness gym for workouts, or the Costco for shopping and gas.