Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
996 reviews
5 stars
308
4 stars
229
3 stars
189
2 stars
80
1 star
190
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues like undercooked burgers and old chicken nuggets.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy dining area.
Ordering Experience
Many customers expressed frustration with the kiosk ordering system, finding it inconvenient and impersonal.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- SHSam de Hoyos3 days ago1.0Went through the drive through. There was no other cars ahead of me or behind me. I ordered 2 burgers, a large fry and a large drink. After paying at window #1 I waited about 6 min to get my food. The guy apologized for the delay which I appreciate. I understand things can get busy. About a mile away i started eating my fries. They were completely cold and had little to no salt. I live in PG. When I got home I find that both my burgers were cold as well. I would expect that if I had to wait for my food it would be hot and fresh. The cheese on the burgers had hardened up so it's obvious that it had been sitting for awhile. My large fries weren't just cold, the size/amount in the vcontainer was more like a small fry. Very frustrating when your really hungry. I feel I should be compensated for the entire meal which I the in the garbage. I've had a couple bad experiences at this particular location and after this one. I decided to share my experience.
- KHKeifer HarrisDec 30, 20251.0I live 1/2 block from this McDonald’s. They messed my order up. While I waited for them to fix it I asked if the could keep the correct stuff fresh, they said no. Everyone is now eating cold food while the one happy meal in the order is piping hot…… bummer
- BRBrent V. ReeseNov 3, 20254.0The hamburger was red raw today. Uneatable.
- CLChris LauOct 24, 20254.0Quick and friendly service. Egg McMuffin was standard for McDonalds.
- SSSuzanne C. StartupOct 19, 20251.0This location serves old chicken nuggets half the time i go there. It is the only McD’s close to the freeway and my work. Half the time the nuggets are fresh. But maybe don’t take the risk and pick a different location for nuggets and save your money and time. My nuggets tasted over cooked and semi cooled. I just purchased yesterday 10/19/25.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1611 N State St, Orem, UT?
McDonald's is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:30 AM to 10:00 PM.
Does this McDonald's have a drive-thru, and what are its hours?
Yes, there is a drive-thru open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 6:00 AM to 11:00 PM.
Can I order McDonald's food online or through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android or through the online ordering link: https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is curbside pickup available at this McDonald's?
Yes, McDonald's offers curbside pickup, as well as delivery options including same-day and no-contact delivery.
What nearby gas stations can customers visit when coming to McDonald's at this location?
Nearby gas stations include Chevron and ExtraMile, which customers can visit for fuel or convenience items before or after their meal.
Are there other fast food or dining options near this McDonald's in Orem?
Yes, nearby dining options include Beto's Mexican Food, Domino's Pizza, Papa Murphy's Take 'N' Bake Pizza, Costa Vida Fresh Mexican Grill, Del Taco, Thai Drift, and Pizza Pie Cafe, providing a variety of cuisines close by.
What nearby amenities can help me access services around McDonald's at 1611 N State St?
Nearby amenities include several ATMs such as Bitcoin Depot, LibertyX Bitcoin ATM, and KeyBank ATM, as well as services like Cook Family Eyecare and CrossPointe Dental, adding convenience when visiting McDonald's.