Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
2,475 reviews
5 stars
590
4 stars
433
3 stars
456
2 stars
245
1 star
751
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
The restaurant was frequently described as dirty, with reports of flies, unclean tables, and filthy bathrooms.
Food Quality
Many reviews mentioned low food quality, including cold or stale items and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management's response to complaints and overall lack of urgency in service.
- SRSarah Rasmussen3 days ago1.0This McDonald’s is the single slowest McDonald’s I’ve ever gone to in my entire life. Crazy they definitely take fast food and change it to. A slow stroll in the park that takes forever to get food. Crazy slow if you’re choosing between them and going to a graduation ceremony, go to the graduation ceremony it will be faster.
- AWAndrew Waterhouse5 days ago4.0Its a McDonald's. As you'd expect, it was FAST. However, the store seems a little run down. Employees seem slightly depressed. You can tell they're forcing a smile when they say hi. Other than that, no problems with this location.
- JKJarred KearnesDec 28, 20251.0Yall have messed up my 3 item order the last 3 times I have been herze. Unacceptable. slow down and make sure your have your bags right..
- RDRaul DiegoDec 19, 20251.0Worst McDonalds!! They gave my order to someone and I tried to explain to them that I haven’t gotten my food! Some blond chick there was ignoring the whole time and I took someone else food bc obviously the McDonalds employee could care less!!
- ALAmby LivingstonDec 15, 20251.0Bad service I got honey when I asked for honey mustard and a guy came in and. Wanted his money back cause it took 15 minutes and they argued with the man. Not cool
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1265 S Sandhill Rd, Orem?
McDonald's in Orem is open daily from 6:00 AM to 11:00 PM, except Sunday when it opens at 5:00 AM.
What time does the McDonald's drive-thru close on Fridays and Saturdays?
The drive-thru is open until 2:00 AM on Fridays and Saturdays.
Can I order McDonald's delivery late at night?
Yes, delivery service is available daily from 5:00 AM to 1:30 AM at this location.
What ordering options does this McDonald's location offer?
You can order via the McDonald's App, online delivery, curbside pickup, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer drive-thru services?
Yes, this McDonald's location has a drive-thru available for customer convenience.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What public transit options are near this McDonald's location?
The UTA UVU Station bus stop is nearby, making it easy for customers to reach McDonald's using public transit.
Are there any student housing options near McDonald's at 1265 S Sandhill Rd?
Yes, University Village Apartments, Axis Luxury Student Living, and Summerwood Student Housing are nearby, ideal for students who want a quick meal option.
What entertainment or event locations are close to this McDonald's?
Brickslopes - A LEGO Fan Event is a nearby arts and entertainment venue, offering a fun activity before or after dining at McDonald's.