McDonald's

3.1
2822 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1140 W 800 N, Orem, UT
84057, United States

Hours

Reviews

3.1
2,822 reviews
5 stars
772
4 stars
547
3 stars
449
2 stars
263
1 star
791

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers experiencing negative interactions.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and restrooms noted by multiple customers.

Positive Experiences

Despite the negative feedback, some customers praised individual employees for their exceptional service, highlighting a few who went above and beyond.
  • DT
    Daniel Taylor
    2 days ago
    1.0
    After waiting in the drive through for 10 minutes I then sat in front of the building waiting again for several minutes. All I ordered was Big Mac meal.
  • AP
    adriana pedreros
    4 days ago
    2.0
    Realmente este MC Donals es decepcionante, ademas del marl servicio todo mantiene demasiado sucio, el piso, las mesas y la zona de las sodas es bastabte desagradable.
  • JE
    Jordan Edwards
    4 days ago
    1.0
    If I could leave zero stars I would. I had a mobile order and I had to GO IN to get it due to taking about 20 minutes from the time I ordered to when I actually got my food. Used to do this and would’ve gotten in trouble if it took 20 minutes to get 3 drinks, 3 small fries, two burgers and two 4 piece nuggets off the line. Had others come and go before I got my food.
  • BS
    Ben Stava
    Nov 15, 2025
    1.0
    No idea how this McDonalds hasn’t closed yet. They never get your order right and the last couple of times I’ve gone my food has been lukewarm at best and the fries stale and sad.
  • JB
    jasper brailsford
    Nov 15, 2025
    1.0
    Food is good when they get the order right which is only about half the time and the people taking orders at the drive thru always rush you or are super rude. Also they messed up the code on the app so we couldn’t get the discount. Wont be going back to this location

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Orem, UT?

McDonald's in Orem, UT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this location offers delivery, same day delivery, no contact delivery, and curbside pickup services.