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McDonald's

3.1
(2885 reviews)

Business Details

1140 W 800 N, Orem, UT
84057, United States
(801) 225-4559
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1140 W 800 N, Orem, UT
84057, United States

Hours

Reviews

3.1
2,885 reviews
5 stars
782
4 stars
551
3 stars
456
2 stars
274
1 star
822

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting slow service and order inaccuracies.

Wait Times

Customers frequently mentioned excessively long wait times in both drive-thru and lobby, often exceeding 20-30 minutes.

Food Quality

There were consistent complaints about food being served cold, incorrect orders, and poor portion sizes.

Cleanliness

Multiple reviews noted unsanitary conditions in the dining area and restrooms, with dirty tables and floors being a common issue.
  • JS
    Jorge Sanchez
    5 days ago
    1.0
    It's horrible because they have bad service and we were ordering and she was being rude saying FIRST WINDOW like what the heck that is so rude service and we are really mad about it and my mom was asking for the manager and the lady said well I'm not the manager.
  • JW
    Joshua Wright
    6 days ago
    1.0
    Drive thru attendants will let you sit at the order screen forever without acknowledging you and then when the next car pulls up to the other drive thru order screen, they immediately take their order like you were never there. This happened this morning and I was at the order screen for a full minute before another car pulled up beside me and their order was taken immediately. Worst service ever.
  • DP
    David Pyne
    Feb 21, 2026
    2.0
    I just don't get the point of ordering online if you're gonna have to wait in the overflow area and still get the order wrong. I was sent to stall #1 and there was already someone there, I waited for 10 more minutes for my drink before I decided it wasn't worth it, getting my money back through the app seems impossible too. Waste of time and effort
  • LM
    Leah Manchego
    Feb 18, 2026
    1.0
    i ordered 4 large fries and 1 mango-pineapple smoothie and i had to wait over 10 minutes and i had also asked for ketchup and only received 2 and i had asked for more and they said they didn’t have any and were being rude everytime they would talk to us. i have worked over 15 years in the fastfood industry and i think its very important to be nice to all customers
  • CC
    Calli Collings
    Feb 12, 2026
    1.0
    McDonalds is always a classic, but when I’m in the drive through and the cashier doesn’t greet me and just says “what do you want?” Over and over when we ask for a minute to figure out our code, we felt rushed. It was really rude. Like I get that you work at McDonalds, you probably don’t like your job. But as someone who’s worked Fast food, try to be polite. Didn’t even ask if we wanted a meal instead of à la carte. Will come back for food but not for service. Girl/boy was in drive through, red beanie, blonde hair.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Orem, UT?

McDonald's in Orem, UT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this location offers delivery, same day delivery, no contact delivery, and curbside pickup services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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