Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were significant complaints about cold, undercooked, or poorly prepared items.
Staff Performance
A few employees received praise for their friendliness and helpfulness, but overall staff performance was criticized.
KK
kayleemae2007
2 days ago
5.0
Best service EVER! And they have ice cream!!!
AV
Allan Vera
6 days ago
1.0
The most horrible McDonald’s in that employees there they don’t know how to treat people horrible service. I learned my lesson to don’t go there. is the most awful drive-through
CJ
Clara Jacobsen
Dec 22, 2025
1.0
Worst location in Utah county don’t go here. Customer service is awful
RF
Robert Faaootoa
Dec 8, 2025
1.0
Only one kiosk working. No workers out cleaning the tables and sweeping. Everything just dirty. They had no napkins to clean the tables or for personal use. And out of grinch meals already when it’s almost Christmas. Just everything in here so messy.
BK
Ben Keyes
Dec 6, 2025
1.0
No customer service available. Staff actively avoids helping customers. You essentially need to walk into the back to grab what you want. Out of beverage items even when it says that they are available. Fast food, but zero service and order errors.
What are the operating hours of McDonald's 15 N State, Orem, UT?
McDonald's at 15 N State, Orem, UT is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery at this location.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 15 N State has a drive-through open 24/7 for your convenience.
How can I place an order online for McDonald's at 15 N State?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's app for iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any promotions or rewards available at this McDonald's?
Yes, you can earn points for free food with MyMcDonald’s Rewards program. More details at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What types of food options does McDonald's at 15 N State offer?
They serve a variety of menu options made with quality ingredients including breakfast, burgers, coffee, sandwiches, and desserts.
What nearby restaurants can I visit near McDonald's at 15 N State?
Nearby you can find Los Hermanos Mexican Restaurant, Café Zupas, Chuck E. Cheese’s, Rancherito’s Mexican Food, Beto’s, and Burger King for more dining options.
Are there nearby places where I can take my kids after visiting McDonald's?
Yes, Chuck E. Cheese's is nearby, offering fun activities and food for children.
What nearby spots can help me with errands before or after my visit to McDonald's?
Nearby places include The UPS Store 2269 for shipping and printing services, WELLS FARGO BANK for banking needs, and Orem City Hall for government services.