Krispy Kreme

4.3
2475 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Orem.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
417 W 1300 S, Orem, UT
84057, United States

Hours

Reviews

4.3
2,475 reviews
5 stars
1,597
4 stars
419
3 stars
168
2 stars
111
1 star
180

What are people saying?

AI-generated from recent customer reviews

Pricing

Customers frequently mentioned that prices for donuts have increased significantly, leading to dissatisfaction.

Freshness

Many reviews highlighted issues with donuts being stale or not fresh, with some customers receiving donuts that tasted days old.

Customer Service

While some employees received praise for their friendly service, there were numerous complaints about rude staff and poor service experiences.

Variety and Availability

Customers appreciated the variety of donuts available, but there were complaints about low stock and unavailability of popular items.

Overall Experience

Despite some negative feedback, many customers expressed enjoyment of the donuts and the experience of watching them being made.
  • PP
    Paul
    1 day ago
    4.0
    Got a couple dozen glazed to give to employees at one of my favorite business
  • KP
    Kam-ling Poon
    5 days ago
    5.0
    very informative. well trained employee. so present.
  • BP
    Brandon Pierson
    Jan 1, 2026
    2.0
    Placed a pickup order and had an eta of 11:06. I show up at 11:26, 20 minutes after the eta and waited 5 minutes to get greeted while the employees finished their conversation. Just for them to have not even started my order. I’m usually pretty understanding of all things but when it was slow and me showing up 20+ minutes late giving them plenty of time was frustrating
  • JS
    Jason Sperry
    Dec 31, 2025
    2.0
    Upon going through the drive through (12/30/25) to use my free dozen cerificate and while waiting at the window, I watched the attendant counting and sorting cash from the drawer. He had a glove on his right hand and no glove on his left. I watched as he completed his counting of a stack of cash anticipating that he would use a new pair of gloves, as we all know (well, most know) how dirty money is. The attendant didn't, as he grabbed each and every donut with the tainted glove. I mentioned to the attendant that he'll want to change gloves for the next customer because I won't be eating those donuts, due to him using the same dirty glove he counted money with. He just shrugged and said ok. He made no attempt to recognize the error, nor to make it right. I left disgusted, frustrated, and with zero desire to go back.
  • JK
    James Kallbacka
    Dec 9, 2025
    2.0
    Seemed like they wanted us out quickly, the dozen of donuts we bought were expensive given the fact that they were kind hard when we got them home.. like they were a day or two old.. I expected far better.. also why the coded lockes for the bathrooms..?

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for Krispy Kreme in Orem?

Krispy Kreme in Orem is open daily from 6:00 AM to 10:00 PM, except on Sundays when it closes at 9:00 PM.

When is the drive-through at Krispy Kreme in Orem open?

The drive-through opens at 6:00 AM and closes at 10:00 PM Monday through Saturday, and closes at 9:00 PM on Sundays.