Customer Service
Feedback on staff friendliness is generally positive, with many customers praising the kindness and helpfulness of employees, though there are notable complaints about rude service and unprofessional behavior from some staff.
Order Accuracy
Multiple reviews indicate issues with incorrect orders, including missing ingredients and wrong items being served, leading to customer frustration.
Speed of Service
While some customers appreciate the quick service, many express disappointment with slow wait times, particularly in the drive-thru, contradicting the 'freaky fast' promise.
Food Quality
The quality of food is often praised, but there are complaints about inconsistencies, such as soggy sandwiches and missing ingredients.
Pricing Concerns
Several customers feel that prices are high relative to the quality and quantity of food received, with some noting discrepancies between menu prices and what they were charged.