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Jimmy John's

4.0
(346 reviews)
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Business Details

78 S State St, Orem, UT
84058, United States
(801) 224-9999
https://locations.jimmyjohns.com/ut/orem/sandwiches-1609.html

About

Sandwich Restaurant

Location

Jimmy John's
78 S State St, Orem, UT
84058, United States

Hours

Reviews

4.0
346 reviews
5 stars
202
4 stars
52
3 stars
30
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some sandwiches lacking ingredients or being poorly made.

Customer Service

While many praised the friendly and accommodating staff, there were several complaints about rude service and unprofessional behavior from employees.

Speed of Service

The business struggled with timely service, with multiple reviews indicating slow drive-thru and order preparation times.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong ingredients.
  • BH
    Betsaida Hernandez
    Jan 28, 2026
    3.0
    Last time I came to this location was over 9 months ago and I'm not sure if the quality has gone down. But I placed an online pick up order and when I got home this was my turkey sandwich. Pretty disappointed, it was all bread and lettuce and cheese lol I'll continue going to the Provo location from now on.
  • JI
    Jesse Irvine
    Jan 5, 2026
    5.0
    Their new ranch chips and the new ham and 3 cheese sandwich are amazing!!
  • BR
    Bre Royer
    Nov 29, 2025
    5.0
    Whoever the guy was working the drive thru window on 11/29/25 at 1:30pm, GIVE HIM A RAISE he was so sweet and fast!!! Super super nice.
  • AW
    Amy Winterton
    Nov 17, 2025
    5.0
    Too cooled need more heat and the loved the food love it
  • BN
    bruce nelson
    Nov 8, 2025
    1.0
    tyler was helping me at the register and was overall very kind but leans his body far to close to me and made me uncomfortable
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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