Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
631 reviews
5 stars
307
4 stars
122
3 stars
53
2 stars
57
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, even when the store was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, impacting the overall experience.
Food Quality
While some customers enjoyed the food, there were complaints about portion sizes and food preparation quality.
- EEEd Tapia (Ed)2 days ago1.0I genuinely like bagels and I like Einstein Bros, however, I’ve just about had it with this location. It has been three times now that I order ahead, wait a couple of minutes past pickup time and head inside to get my order only to be ignored. On every occasion, people on the line ordering inside the restaurant are being prioritized unless I get an employee’s attention. This time even after getting their attention I was ignored, even though the whole purpose of ordering ahead is to have my order ready for pickup, which it was, just sitting behind the employee while I sat there and waited for her to care. I try to be very polite and patient to employees. I don’t interrupt their interactions, and I get their attention without causing disruptions. I stand to the side to avoid taking up space, and I smile to ensure I appear warm and friendly. This is the only place where employees have treated me with such disrespect multiple times. Edit: I understand management is poor at this location, an employee is not entirely to blame for poor customer service if their manager can’t train them to be that. The responsibility falls on leadership to make sure customers are receiving good service.
- BHBurt Harvey6 days ago2.0What the hell is going on with on with Einstein's? Both this location and the Provo location have broken equipment and staff that just don't seem to care or pay attention. I had to ask for my drink cup, ask for chips and ask for ice for my fountain drink because their ice dispenser is broken. The sandwich so far is fine, but I shouldn't have to go ask for every piece of my order. If you know your ice machine is broken, how about you ask if someone would like ice for their drink?
- AOAaron OustrichJan 1, 20265.0A little slow sometimes not terribly so
- CBChristina BaischDec 15, 20254.0Arrived 2 hours after opening. Many of the flavors were not available.
- SMSimon McFarlandDec 13, 20255.0Super friendly and helpful staff, and incredibly fast delivery time! We sat down and tried to make some origami with our receipt and the order was ready before we could finish.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels in Orem, UT?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, it operates from 7:00 AM to 1:00 PM, and it is closed on December 25th each year.
Where is the Einstein Bros. Bagels located in Orem?
It is located at 556 East 1300 South, Orem, UT 84097, USA.
What types of payment does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What types of food and beverages are available at Einstein Bros. Bagels?
They serve fresh-baked bagels, cage-free egg sandwiches, deli and signature lunch sandwiches, pastries, and a variety of coffee including cold brew and blended coffee beverages.
Are there any mobile apps available to order from Einstein Bros. Bagels?
Yes, you can order via the EinsteinBrosBagels app available on both the Apple App Store and Google Play Store.
Does Einstein Bros. Bagels provide catering services?
Yes, they offer catering services for breakfast, brunch, and lunch for groups.
Which nearby places can I visit before or after dining at Einstein Bros. Bagels?
Nearby places include Body Alive Orem Pilates Studio, YogaSix Orem Yoga Studio, The Covery Wellness Spa, and Roll Up Crepes Pancake House, providing options for fitness, relaxation, and desserts.
How can nearby gyms like Orangetheory Fitness Orem and Body Alive Orem complement my visit to Einstein Bros. Bagels?
You can enjoy a workout session at Orangetheory Fitness Orem or Body Alive Orem and then refuel with a fresh-baked bagel or a breakfast sandwich at Einstein Bros. Bagels nearby.
Is public transportation convenient for reaching Einstein Bros. Bagels and nearby attractions?
While specific transit stations are not listed, the central location near 1300 South in Orem offers easy access to local amenities like Smashburger and Yogurtland Orem, making it convenient for customers combining meals and shopping.