Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.6
160 reviews
5 stars
135
4 stars
5
3 stars
5
2 stars
5
1 star
10
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while many praise the friendliness and helpfulness of staff, others report long wait times and rude interactions.
Drink Quality
Feedback on drink quality is inconsistent; some customers love the drinks, while others have received poorly made or incorrect orders.
Atmosphere
The atmosphere is generally described as positive and welcoming, with many customers appreciating the friendly interactions with staff.
Operational Efficiency
Several reviews highlight issues with slow service and long wait times, particularly during busy hours, suggesting a need for better staffing or operational improvements.
- LHLisa HansenJan 2, 20261.0The wait at this location is SO bad- even when I ordered online ahead of time I still waited 20-25 minutes past my pick up time, and the girls working there were so rude
- NDNatalie DavisDec 29, 20251.0I am so disappointed in their service. We ordered one drink on the app to be faster and we’ve waited in line for 30+ minutes for four cars to get their drinks before us. Two workers left and went home while the 5 cars of us sat and waited leaving one person working inside. When we got to the window she didn’t even apologize for the long wait or say anything. On top of all that I have not been impressed by their drinks lately either. I will not be coming back anytime soon.
- JMJennifer MartinDec 29, 20255.0The most friendly employees!!!! I’ve been coming for years and the team is always warm and helpful. Probably the most friendly team of any company I’ve been to! And my order is always delicious, so thank you! :)
- SDSusan DavenportDec 21, 20255.0This dutch bros location is phenomenal. Jamie was amazing to talk to and got my order taken, made, given to me, and still managed to have a good conversation while doing it. This dutch bros should be the one to visit for everyone. I recommend the hazelnut chai.
- KEKenneth EmersonDec 19, 20255.0Melissa is so awesome. We are on a trip and we had car troubles. Melissa listened to our problems and was super sweet to my wife and kids. If im in Orem again I will definitely stop at this location. Thank you so much Dutch Bros team!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 865 N State St., Orem?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee accept mobile payment options?
Yes, Dutch Bros Coffee accepts Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, PayPal, cash, all major credit cards, and Dutch Bros gift cards.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. If you don’t have the app, just inform your broista!
Does Dutch Bros Coffee offer sugar-free flavors?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options available?
Yes, caffeine-free options include classic espresso drinks made with decaf espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee have a drive-thru?
Yes, this location includes a drive-thru service for your convenience.
Are children and dogs welcome at Dutch Bros Coffee?
Yes, Dutch Bros Coffee welcomes children and dogs at this location.
What nearby places can I visit before or after getting coffee at Dutch Bros?
Nearby places include Great Harvest Bread Company (bakery), Sabroso Fine Mexican Cuisine (Mexican restaurant), and Oishii Sushi (Japanese restaurant), offering options for meals or treats around your coffee visit.
Is there a car wash close to Dutch Bros Coffee that I can use during my visit?
Yes, Quick Quack Car Wash is nearby, so you can conveniently get your car washed while enjoying your drink at Dutch Bros Coffee.
What fitness or wellness spots are near Dutch Bros Coffee in Orem?
Nearby wellness and fitness spots include The Yoga Shala (yoga studio), Legends Boxing (boxing gym), and Seasons Tanning Spa (beauty and tanning salon) for those interested in fitness or self-care close to Dutch Bros.