Domino's Pizza

Reviews

• DM

  David Mata

  Nov 14, 2025
  1.0
  Complaint About Delayed “Ready” Order Hello, I want to express my disappointment with my recent experience at your store. I placed an order, and the app/website said it was ready for pickup. However, when I arrived, I had to wait more than 10 minutes for my pizza. It seems like the order wasn’t actually prepared when I placed it, even though the system showed it was already ready. This is very frustrating and not fair to customers who rely on the status updates to plan their time. Please look into this issue, as I expect better service and more accurate order updates. Thank you. ⸻ If you want it more formal, more angry, or more friendly, I can adjust it!
• BL

  billie lockhart

  Nov 9, 2025
  1.0
  Ordered 16 buffalo wings, i ended up getting 4 buffalo wings and the rest plain. I also didn’t get either of the sauces I payed for. It was dead empty, I’d understand if they were busy but this place is an absolute joke
• KH

  Kylie Hallett

  Oct 30, 2025
  1.0
  Horrible service. We placed an order for 9 pizzas in advance, scheduled for 12:30. We planned our work party around the pizza. Our order was delivered to the wrong address somehow, so now someone is enjoying our 9 pizzas and we are sitting in a warehouse hungry. It’s been over an hour, despite being promised it would be delivered to us “as soon as possible”. We were told if we wanted a refund, it would take longer to get our order. What gives, Orem Dominos?
• SM

  Sandy May

  Oct 10, 2025
  1.0
  This location is unbelievable -I waited an hour & a half for my ONE pizza after, initially, being given a 16-20 minute wait time. My hubs went to pick it up & was told another 45 minutes. Fast forward an hour & a half, hubs went back to pick it up the second time & was told AFTER PAYMENT, our pizza just ‘disappeared’-I got a pop-up from Dominoes stating my order was CANCELLED after an hour & a half. My hubs said they refunded my money but I don’t know if my Dominos’s points will be refunded. When I spoke to an employee over an hour ago, he said new orders would be a 2 hour wait!! It will now be ten p.m. before we have our dinner!! My initial order was placed at 7:45 p.m.!! They need to get it together -I understand busy-but total incompetence is another thing all together. This location has lost my longtime business.
• TH

  Todd Halversen

  Oct 1, 2025
  1.0
  Horrible crew. Ordered online for carry out and Waited the 20 minutes, order ended up being marked as ready for pick up so I come in and they tell me they’ve dropped my tots on the floor they’re need another 10 minutes then find out they’ve sent my pizza with the delivery guy to another house because they labeled it wrong they prepared the wrong count of garlic bites for my order. Someone ended up leaving mid needing my order prepared who was in charge and I asked the staff if I can get a refund but needed to run it by who just left to the gas station to go on break not being able to handle the heat. Terrible terrible

Frequently Asked Questions About Domino's Pizza