Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
1,199 reviews
5 stars
555
4 stars
303
3 stars
143
2 stars
71
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others complain about cold or poorly prepared items.
Wait Times
Many customers express frustration with long wait times, particularly in the drive-thru, impacting their overall experience.
Employee Attitude
Several reviews highlight a lack of professionalism among staff, with some employees displaying poor attitudes or goofing off during service.
Cleanliness
The cleanliness of the restaurant varies, with some customers noting a clean environment while others report messy tables and unsanitary conditions.
- RYReese YoungDec 11, 20255.0Way better than McDonald’s actual has ice cream and doesn’t just say they do has great customer service and is way better than McDonald’s any day come here McDonald’s sucks
- SGSusan GordonNov 8, 20255.0For fast food this is one of my favorites. Their prices are good
- LALeticia AlonsoOct 24, 20255.0Very courteous and nice, professional service
- JRJordan RappOct 22, 20251.0Went through the drive through and the employees were rude. It’s not worth it.
- LPLogan PowellOct 14, 20252.0Probably one of the worst Dairy Queen’s I have ever been to but it is close to me so I come every few weeks. Workers act like zombies that have no interest in anything going on around them (including customers). Food quality is standard for what you can expect at any other Dairy Queen. Wait times for food is always a little too long and there was a time I could see my food sitting on their back counter ready to go, but after waiting for like 5 mins I had to go ask for it, even though it was all done and ready to be taken to our table. Overall this place is a few new hires and a energetic and enthusiastic manager away from being a pleasant place to be.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Orem offer?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen Grill & Chill in Orem?
Monday to Thursday: 10:30 AM - 9:30 PM; Friday and Saturday: 10:30 AM - 10:30 PM; Sunday: Closed.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, for example, on October 31 and December 24 it is open from 10:30 AM to 8:00 PM; it is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill in Orem offer any family-friendly amenities?
Yes, they provide booster seats, high chairs, family-friendly environment, and wheelchair accessibility.
Can I order food online from Dairy Queen Grill & Chill in Orem?
Yes, online ordering for pickup is available through their website.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is provided for customers.
Where is Dairy Queen Grill & Chill located in Orem?
It is located at 813 E 800 N, Orem, UT 84097-4244, USA.
What nearby places might I visit before or after visiting Dairy Queen Grill & Chill?
You can visit Provo Canyon for scenic views, Brick Oven Pizza for more dining options, or Palm Beach Tan for tanning and skin care services nearby.
Are there any other restaurants near Dairy Queen Grill & Chill in Orem?
Yes, nearby restaurants include Red Fuego (Peruvian cuisine), Sushi38 (Korean and Asian cuisine), and Tawan Thai (Thai cuisine).
What nearby services can complement a visit to Dairy Queen Grill & Chill?
Nearby services include Western Union for money transfers, Harmons Grocery Stores for shopping, and America First Credit Union for financial services.