Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle University Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
1,098 reviews
5 stars
461
4 stars
193
3 stars
90
2 stars
76
1 star
278
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor attitudes.
Portion Sizes
Many reviews highlighted issues with small portion sizes, with customers feeling shortchanged on meat and other ingredients.
Food Freshness
Feedback on food quality was mixed; some praised freshness while others noted undercooked rice and unappetizing ingredients.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unkempt dining areas.
Operational Issues
Customers reported frequent shortages of menu items and early closing times, leading to frustration.
DT
David Taylor
Feb 4, 2026
1.0
Chipotle has lost its way. Stop caring for the customer. Service is horrible. Food is now gross. Everything has changed I've stopped going for some time now. Diffently not worth the wait,staff, food and the money you spend for crap. I found a whole unbroken avacdo huge seed in my guacamole. Dangerous. They just don't care anymore. There running to into the ground. Bye Bye !!! Chipotle!!!!. It seems management and high ups wanted more money for themselves instead of a great place to eat. Shame on the greedy people
JS
Jada Simone
Jan 20, 2026
5.0
Great staff, good food, nice that they’re open late
LS
Lane Shumway
Jan 10, 2026
1.0
I walked in there store at 10:55 5 minutes before closing which I know is inconvenient but they didn’t serve me.
S
ShortieBerg !
Dec 29, 2025
1.0
🚨 🚨 don’t eat here or you’ll have dog hair and dog dandruff in your food. Big time violation of Utah health code laws. Some of us have allergies and don’t want an animal being held OVER the food. Do better chipotle, the employees were looking right at it and did nothing. Dogs don’t belong near food.
GM
george miller
Dec 9, 2025
4.0
This chipotle is much better than its atrocious counterpart down the road on university Ave, the portioning was much better here and the staff was much nicer. I’m leaving this review for the staff specifically at the time I went not sure about others but this group was great.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at University Mall?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill University Mall located?
It is located at 715 E University Pkwy, Orem, UT 84097, United States.
Does Chipotle University Mall offer pickup and delivery services?
Yes, it offers both in-store pickup and delivery services.
How can I order food online from Chipotle University Mall?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food can I expect at Chipotle Mexican Grill University Mall?
Chipotle offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle University Mall have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle University Mall welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers as noted in their attributes.
What other dining options are near Chipotle University Mall?
Nearby dining options include Cupbop (Korean barbecue), Ramen 930 (Japanese cuisine), Starbucks (coffee shop), Vietnamex (Mexican inspired), Carrabba's Italian Grill, and Black Bear Diner.
Are there shopping opportunities near Chipotle University Mall?
Yes, nearby you can find retail and shopping spots such as Women’s Shoes at Nordstrom University Mall, Gap, Simply Mac, and See’s Candies Chocolate Shops.
What entertainment or attractions are close to Chipotle Mexican Grill at University Mall?
Dreamwalk Park, an amusement park, and the Woodbury Art Museum are nearby attractions you might enjoy before or after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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