Carrabba's Italian Grill

4.1
2032 reviews
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Business Details

683 University Pkwy, Orem, UT
84097, United States
(801) 765-1222
https://locations.carrabbas.com/utah/orem/683-university-pkwy
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About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBarCarrabba's
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
683 University Pkwy, Orem, UT
84097, United States

Hours

Reviews

4.1
2,032 reviews
5 stars
1,132
4 stars
410
3 stars
213
2 stars
119
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed disappointment with the food quality, citing bland flavors, poor preparation, and inconsistencies in dishes.

Service Issues

Several reviews highlighted slow service, understaffing, and poor communication from staff, impacting the overall dining experience.

Ambiance Concerns

Customers reported unpleasant odors, particularly near the restrooms, which detracted from their enjoyment of the meal.

Positive Experiences

Despite the negatives, some patrons praised specific dishes and the friendliness of certain staff members, indicating that there are still enjoyable experiences to be had.
  • CE
    Casey Egbert
    Jan 2, 2026
    2.0
    We come here a couple times a year and have always liked it. Our experience tonight was a let down and we won’t be going back. There was a bad smell coming from around the bathrooms and it would come and go from where we were seated. A group that arrived after us got their drinks and appetizers before we even received our drinks or got our order taken. The food was ok, not as good as it used to be. The bread was good, just not worth the price.
  • WN
    Walter Noot
    Dec 22, 2025
    1.0
    Such a bad experience. Took more than an hour and a half to get our food.
  • PR
    Pete Robinson
    Dec 16, 2025
    2.0
    No issue with food and service but the sewer smell inside the restaurant is TERRIBLE! If they seat you near the back, it is so bad you won’t be able to stay. Please, Carrabbas due something about this because if you don’t you will continue to lose business.
  • NY
    Natalie Young
    Dec 1, 2025
    1.0
    I always get the lobster ravioli when I come here and it’s always been so good! I ordered it today and it was absolutely terrible! The sauce was really watery instead of creamy and was so overly peppery I couldn’t taste anything else. The worst part though was that my ravioli had no filling at all! They were just completely empty pasta shells. And it wasn’t just one of them. Every single one was empty. It was a huge disappointment. I had to send it back and order something else.
  • JS
    Jacob Scott
    Nov 17, 2025
    1.0
    I asked and called for there help with donations and catering, and they said we can't help you, and didn't give us a reason why! This was for a non profit organization. That's pretty sad, and lost my respect since.
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Frequently Asked Questions About Carrabba's Italian Grill

What are the regular operating hours for Carrabba's Italian Grill in Orem, UT?

Carrabba's Italian Grill is open Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:30 PM, and Sunday from 12:00 PM to 8:00 PM.

Does Carrabba's Italian Grill offer happy hour specials?

Yes, happy hours are available daily from 4:00 PM to 6:00 PM.