While many customers praised the food as amazing and flavorful, there were also complaints about blandness and poor preparation in some dishes.
Service Experience
Service was frequently highlighted as friendly and attentive, but there were notable instances of poor service, including long wait times and inattentive staff.
Ambience
The restaurant's atmosphere received positive remarks for being inviting and warm, although some customers reported unpleasant odors in certain areas.
Consistency Issues
Several reviews indicated a decline in food quality and service consistency over time, with some customers expressing disappointment compared to previous visits.
Value for Money
Opinions on pricing varied, with some customers feeling the food was worth the cost, while others found it overpriced for the quality received.
SB
S Boyle
5 days ago
5.0
They have the best steak anywhere! It's the Steak Marsala. Great service and atmosphere.
JS
Jacob Scott
6 days ago
1.0
I asked and called for there help with donations and catering, and they said we can't help you, and didn't give us a reason why! This was for a non profit organization. That's pretty sad, and lost my respect since.
TI
the izzz
Nov 6, 2025
5.0
Food was so good it brought tears to my eyes. Got the Pesto Branzino(seasonal) and it was so fresh and well balanced. The Chicken Brian is insane as well. Strongly recommend either dish. Only thing that could be improved is the ambiance, feels more sterile than a Chili’s. I just wish the dining room was as good as the food.
EG
eriel garcia
Nov 2, 2025
5.0
The food is amazing, everyone in are table was very empress with the service and food 😋.
JM
Jeremy Mastin
Oct 30, 2025
5.0
Loved the Johhny Trio. Food was amazing. Definitely recommend trying the frozen lemonade.
Frequently Asked Questions About Carrabba's Italian Grill
What are the regular operating hours for Carrabba's Italian Grill in Orem, UT?
Carrabba's Italian Grill is open Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:30 PM, and Sunday from 12:00 PM to 8:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, happy hours are available daily from 4:00 PM to 6:00 PM.
What types of services does Carrabba's Italian Grill offer for ordering food?
Carrabba's Italian Grill offers In-Store Pickup, Curbside Pickup, Delivery, Same Day Delivery, and No Contact Delivery services.
Where can I place an order for pickup or delivery from Carrabba's Italian Grill?
You can place orders online at https://www.carrabbas.com/order/menu/orem for pickup or delivery.
Does Carrabba's Italian Grill accommodate dietary preferences such as vegetarian or gluten-free?
Yes, Carrabba's Italian Grill serves vegetarian dishes and is a gluten-free restaurant.
Is there seating available at Carrabba's Italian Grill, and is it family-friendly?
Yes, the restaurant has seating available including wheelchair accessible seating and welcomes families and children with a children's menu and high chairs.
What nearby restaurants can I visit along with Carrabba's Italian Grill at University Mall?
Nearby dining options include Vietnamex, Cupbop, Chipotle Mexican Grill, Ramen 930, Taco Bell, Charleys Philly Steaks, and Starbucks for coffee and drinks.
Are there nearby shopping options in the University Mall area near Carrabba's?
Yes, nearby shopping includes Gap, Windsor, Verizon, Deb Shops, Zumiez, Payless ShoeSource, lululemon, Disney Store, University Mall - GameStop, Teton Toys Orem, and Women’s Shoes at Nordstrom University Mall.
What nearby attractions can I visit before or after dining at Carrabba's Italian Grill?
You might enjoy visiting Dreamwalk Park for amusement activities or the Woodbury Art Museum nearby.
Does Carrabba's Italian Grill provide catering services?
Yes, Carrabba's Italian Grill offers catering services to accommodate events and gatherings.