Certified by Carrabba's Italian Grill • Mar 01, 2026
Reviews
4.1
2,033 reviews
5 stars
1,131
4 stars
412
3 stars
213
2 stars
119
1 star
158
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the food quality, citing bland flavors, overcooked dishes, and issues with specific items like the lobster ravioli and chicken parmesan.
Service Issues
Several reviews highlighted poor service, including long wait times for food, inattentive staff, and incorrect orders, although some praised individual servers.
Cleanliness Concerns
Multiple customers reported unpleasant odors, particularly near the bathrooms, and issues with cleanliness that detracted from their dining experience.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about the food and service, with some customers praising specific dishes and the overall atmosphere.
KO
Katherine Opfar
4 days ago
5.0
Came to Carrabba's for a girl's night with my sisters and we all agreed the thin fettuccine noodles were perfectly al dente and left you feeling satisfied but not weighed down. The Tuscan chicken was very flavorful, juicy, and tender. I picked some chicken parm and lasagne from my sisters' plates and it was all sososososo tasty. What a treat. The restaurant was busy but not loud, clean and trendy. The wait staff was friendly and real, they checked in without being fake or annoying. Highly recommend!
JG
Jared Garrett
Feb 22, 2026
5.0
If you're looking for a genuinely good Italian restaurant with stellar bread and probably the best Caesar salad I've had outside of Italy and creative, flavorful dishes with pasta made almost exactly perfectly here in Orem, Utah, then you have founded at Carrabba's.
We hadn't made it to this restaurant in nearly 10 years due to not living here for a while and we were glad to go back.
The crusty bread was excellent. Although the seasonings could go in extra virgin olive oil, not just regular olive oil.
My Caesar salad was stellar. The dressing was absolutely made in-house and was fresh and crispy. Just right.
The pastas were cooked very nicely. The ravioli was great and the rigatoni was wonderful.
Serving sizes also were very good. And although the costs are too high, like pretty much everywhere else, you at least get a pretty good value.
Great job of keeping up the quality, management and staff at Carrabba's. We'll be back again.
SP
Steve Proffit
Feb 21, 2026
5.0
My wife and I enjoyed our night out. We had a gift card and were not looking to spend a lot, but my eyes got the better of me. Our server was wonderful. My wife is often demanding st restaurants, and the server responded great. Food was terrific. I miss the round tables they used to have, but the booths are fine. Definitely going back.
LB
Landon Bethers
Feb 13, 2026
5.0
Our experience here a carrabbas was amazing! The food, the atmosphere, and especially the service was the best. Our server Morgan was exceptionally helpful and kind! We will definitely be coming here again for date night!
MR
Maddie Reese
Feb 9, 2026
5.0
This Carrabba’s location has really improved over the past few months! We used to run into long wait times and occasional mix-ups with our orders, but everything has been fresh and correct during our recent visits. The servers are always super nice, the atmosphere is cozy, and the bread is so tasty. We especially love their salmon and chicken dishes!
Frequently Asked Questions About Carrabba's Italian Grill
What are the regular operating hours for Carrabba's Italian Grill in Orem, UT?
Carrabba's Italian Grill is open Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:30 PM, and Sunday from 12:00 PM to 8:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, happy hours are available daily from 4:00 PM to 6:00 PM.
What types of services does Carrabba's Italian Grill offer for ordering food?
Carrabba's Italian Grill offers In-Store Pickup, Curbside Pickup, Delivery, Same Day Delivery, and No Contact Delivery services.
Where can I place an order for pickup or delivery from Carrabba's Italian Grill?
You can place orders online at https://www.carrabbas.com/order/menu/orem for pickup or delivery.
Does Carrabba's Italian Grill accommodate dietary preferences such as vegetarian or gluten-free?
Yes, Carrabba's Italian Grill serves vegetarian dishes and is a gluten-free restaurant.
Is there seating available at Carrabba's Italian Grill, and is it family-friendly?
Yes, the restaurant has seating available including wheelchair accessible seating and welcomes families and children with a children's menu and high chairs.
What nearby restaurants can I visit along with Carrabba's Italian Grill at University Mall?
Nearby dining options include Vietnamex, Cupbop, Chipotle Mexican Grill, Ramen 930, Taco Bell, Charleys Philly Steaks, and Starbucks for coffee and drinks.
Are there nearby shopping options in the University Mall area near Carrabba's?
Yes, nearby shopping includes Gap, Windsor, Verizon, Deb Shops, Zumiez, Payless ShoeSource, lululemon, Disney Store, University Mall - GameStop, Teton Toys Orem, and Women’s Shoes at Nordstrom University Mall.
What nearby attractions can I visit before or after dining at Carrabba's Italian Grill?
You might enjoy visiting Dreamwalk Park for amusement activities or the Woodbury Art Museum nearby.
Does Carrabba's Italian Grill provide catering services?
Yes, Carrabba's Italian Grill offers catering services to accommodate events and gatherings.
Brand Certified Facts from Carrabba's Italian Grill
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Certified March 01, 2026Yext Knowledge Graph
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