Buffalo Wild Wings

Reviews

• RG

  Rosa Grijalva

  Nov 16, 2025
  1.0
  Worst experience ever at a BWW. We flew in from Phoenix to visit a friend and watch a BYU game. Our server was the worst..Silsa, I believe. At soon as we got there I can notice his negativity towards us. I ordered a chicken salad and waited 30 mins for it. When we turned to look at the waiter he ignored us and started taking other orders kneeling down in order to not make eye contact. We ordered some boneless wings and they came out hard as a rock. When we brought it to his attention he seemed bothered. He went to the kitchen slamming the door. Towards the end since our waiter wasn't paying attention to us, I asked another server that I needed to cancel my salad. Our waiter noticed and came right out with my food to which at that point I told him I wasn't hungry anymore and didn't want my food. He was very bothered. A super bad experience and the worst service/waiter I've had.
• PI

  Porter Iverson

  Nov 14, 2025
  1.0
  I had a really poor experience here last night. We called ahead hoping to get in line, they don't allow call aheads, that's fine. Arrived and checked in (party of 2) and we were told it would be a 45 minute wait. We looked around the restaurant and saw between 10 and 12 open tables that were clean and nobody was sitting at them. There were several other parties in the waiting area just looking, confused at why there were so many open tables but we were waiting to be seated. It took us about 25 minutes to be seated, and I am always happy if the hostess under promises and over sells, that is ok. We sat down and then we waited 10 minutes before our waiter even came to say hi and take our order for drinks. We had plans later in the evening and only blocked off 1.5 hours for our meal, that seemed reasonable but now we were worried we would be late. We ordered all at once and since we were celebrating my birthday, I asked the waiter about the birthday coupon that I had in my BWW app. We ordered and the food was out about 10 ish minutes later, that part took a reasonable amount of time and the food was good. We asked for the check and it came back with the full priced wings that were on my birthday coupon. I showed the waiter my app, there was no way to redeem the coupon on the app so he went and asked the manager, he came back and verified with his eyes that the coupon was not expired, and he said if he can't get it the coupon to work correctly, the manager will just take it off the bill. A few minutes later he came back and said the coupon only applies to bone-in wings and not the boneless wings that I had ordered. He said the manager will not be able to take that off and I will need to pay full price for my birthday meal. A few important notes, the coupon did not say anywhere that it only applied to bone in wings. When I ordered and asked about the birthday coupon, the waiter did not say that applies only to the bone-in wings. After being told that the wings would be taken off the bill whether the coupon worked or not, he came back and made us pay full price for the wings. I genuinely like the food that BWW serves, I like the atmosphere and the sports. Sadly, you have lost a customer and I won't be returning. I don't blame the wait staff, our waiter was still relatively kind and apologetic, I recognize they were probably understaffed. However, the mix up with the birthday coupon is a mistake that I don't think should happen, the open tables and long wait times, should not happen. Overall, I am very displeased with my experience at BWW.
• MD

  M Dk

  Nov 13, 2025
  5.0
  Suzie did a great job. They have great food and good stuff. The atmosphere is nice however it always smells like chemical cleaning product in every single Buffalo Wild wings, which is a little disappetizing. But the people are nice
• JB

  James Brown

  Nov 1, 2025
  1.0
  I’ve been here 3 times due to its proximity and everytime has competed for the worst dining/retail/anything experience I’ve ever had. It’s absurd and comical at how bad this place is. I’ve never experienced anything like it in 23 countries 46 states 37 years. All in all if you need a warm beer poured from moldy taps, a 15 minute wait at an empty bar, wings that have a 3mm cornmeal coating on them and everytime a bartender/server worse than the last??More meal than chicken but alt ratios can work these just didn’t. Do you guys need a GM? call me, wow
• SS

  Shannon Sharp

  Oct 30, 2025
  5.0
  We went to this location to celebrate my husband's birthday. It did not disappoint. I loved the lighting. I feel like a lot of restaurants are so dim, but this place was perfect. It also wasn't too noisy. It was so great! There was music playing, but it wasn't overpowering. Sports games were on the tv's for everyone to watch, but it wasn't overwhelming. Our server, Kayla, did a great job! She was working the bar as well as some tables, but she always made sure our drinks were filled and checking on us. She did amazing for how much she was handling. I would definitely go back to this location.

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