Arby's

3.8
744 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
910 State St, Orem, UT
84057, United States

Hours

Reviews

3.8
744 reviews
5 stars
311
4 stars
207
3 stars
102
2 stars
25
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.

Food Quality

Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.

Operational Issues

Frequent complaints about being out of menu items, incorrect orders, and early closures.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms.
  • JK
    Jewel K Kloth
    Dec 26, 2025
    4.0
    BOGO is always a great deal but beef and cheddar make it bettar
  • DA
    Danny Arcos
    Dec 8, 2025
    1.0
    I have been coming for my DoorDash picks up it seems every time I come in there’s no car or ppl inside. I hate waiting for the food I’m a door dash delivery and I don’t have the precocious moment I have a family to take care and watch over them. I would like to talk with the manger because this is ridiculous waiting. When the app says should be ready at this time it should ready I know sometimes is busy but this place isn’t busy. From 9:40 pm to 9:47 pm thats 7 mins waiting.
  • KR
    Kim Robinson
    Nov 14, 2025
    5.0
    This visit was excellent. It was National French Dip Day, service was pretty quick, friendly, and they fixed anything that needed fixing.
  • RM
    Rachel Mix
    Oct 14, 2025
    1.0
    The girl taking my order was very sassy and rude. I asked for a sandwich, side, and drink and she said in a mean tone, “So in a meal…” I apologized and she said nothing. She asked if it was to stay or to go and I said, “Here.” She corrected me and said, “To stay.” When I asked if they had tap on the machine for my card she pointed where in an exasperated way. I’ve been here before and have had good service so I know it’s not standard for this location, but if I were coming here for the first time I wouldn’t return. The person taking your order sets the tone of the restaurant and should have better customer service skills.
  • MA
    Mike A
    Sep 5, 2025
    1.0
    I liked this location recently but the last 2 times the beef been cold, the chicken strips are hard chicken which isn’t right, it’s tuff chicken. The coupon I used I got Charged full price beside the employee to enter it in..