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Arby's

3.9
(866 reviews)

Business Details

1150 S State St, Orem, UT
84097, United States
(801) 225-6645

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1150 S State St, Orem, UT
84097, United States

Hours

Reviews

3.9
866 reviews
5 stars
372
4 stars
247
3 stars
114
2 stars
47
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some customers praised the food, others noted issues with freshness and quality, particularly with fries and sandwiches.

Positive Staff Interactions

Several reviews highlighted friendly and attentive staff, with specific mentions of employees providing excellent service.

Cleanliness Concerns

Some customers mentioned cleanliness issues, particularly in the dining area and bathrooms.

Menu Variety

Customers appreciated the variety of menu options and promotions available.
  • JL
    Jared Lehmberg
    Feb 10, 2026
    1.0
    I ordered a Chicken Cordon Bleu and received a Crispy chicken deluxe. When I first walked in no one was at the front register and when I finally got help Trya was on her phone. Then I ordered, received my food and it was the wrong sandwich!!! I would not recommend eating here. I'll never go back!!!! You are paid to work, not be on the phone. What is so important that is on the phone instead of being aware at work? NOTHING!!!!
  • JM
    Jacob Miles
    Jan 29, 2026
    5.0
    I’m generally not a very big fan of Arby’s, the food was good but what was amazing was the service. I didn’t catch the girls name, but whoever was a manager or shift lead was absolutely fantastic. She is a gem!
  • PP
    Paul
    Jan 11, 2026
    4.0
    So happy that Arby's brought back potato cakes for good 👍 😋
  • SB
    S B
    Dec 27, 2025
    1.0
    Medium drink is now the size of a small. The Beef and cheddar size has been shrunk down as well. It's a little bigger than a slider. I ordered in the app where there is no choice for sauce packets. My experience is they would put them in the bag before sealing it but not this time! The sandwich is nothing w/o the horsey and bbq packets. I wonder if I ask in the drive thru for them will they put them in my hand to be dropped? Arby's has become another participant in corporate America's downsizing of products which is a big turn off. I won't be back
  • BM
    Brayant Murillo
    Dec 6, 2025
    5.0
    Te brindan un gran servicio todos es una excelente pizzería 👍

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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