We put in a mobile order (and paid for it) 10 minutes before closing and arrived 5 minutes before closing just to have them tell us they “ran out of ice cream for the evening”. When we asked about a refund, they told us they have no association with the app and we’d just have to get it through the app. The app had no option to cancel our order. We asked about a gift card instead of the refund and they said no. I’m pretty sure they just closed the register before the store actually closed. The employees were extremely unhelpful in explaining how to get a refund. Waste of our time and money.
HC
Henry Clayton
Apr 18, 2026
5.0
They don’t ask for a tip at checkout!
JC
John Cutler
Mar 22, 2026
5.0
In March 2026, we visited Dairy Queen in Orem, Utah. Dairy Queen was doing its annual "Free Cone Day" and this Orem Dairy Queen was super busy that day. Despite the busy store that day, the workers processed the orders quickly, and we still had an enjoyable experience. The ice cream was delicious and it was a warm weather day to enjoy ice cream. Thank you, Dairy Queen, for this enjoyable experience.
HM
Heber Montes
Mar 20, 2026
5.0
Ice cream cone looked gourmet and tasted just right 👍🏽
KT
Kayla Tidwell
Mar 10, 2026
2.0
I always pay $0.59 more for extra Reese's in my blizzard. The last two times I ordered this, and paid the extra, there has been no "extra" anywhere....maybe even less than normal. When I tried to ask that it be corrected this evening, I was told by the girl in drive through, "If it said extra, then there's probably extra in there". Got home to eat it, no extra Reese's. Go figure.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Orem offer?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the regular operating hours of Dairy Queen Grill & Chill in Orem?
Monday to Thursday: 10:30 AM - 9:30 PM; Friday and Saturday: 10:30 AM - 10:30 PM; Sunday: Closed.
Are there any special holiday hours for Dairy Queen Grill & Chill?
Yes, for example, on October 31 and December 24 it is open from 10:30 AM to 8:00 PM; it is closed on November 27 and December 25.
Does Dairy Queen Grill & Chill in Orem offer any family-friendly amenities?
Yes, they provide booster seats, high chairs, family-friendly environment, and wheelchair accessibility.
Can I order food online from Dairy Queen Grill & Chill in Orem?
Yes, online ordering for pickup is available through their website.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, they offer both drive-thru service and outdoor seating.
Is WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is provided for customers.
Where is Dairy Queen Grill & Chill located in Orem?
It is located at 813 E 800 N, Orem, UT 84097-4244, USA.
What nearby places might I visit before or after visiting Dairy Queen Grill & Chill?
You can visit Provo Canyon for scenic views, Brick Oven Pizza for more dining options, or Palm Beach Tan for tanning and skin care services nearby.
Are there any other restaurants near Dairy Queen Grill & Chill in Orem?
Yes, nearby restaurants include Red Fuego (Peruvian cuisine), Sushi38 (Korean and Asian cuisine), and Tawan Thai (Thai cuisine).
What nearby services can complement a visit to Dairy Queen Grill & Chill?
Nearby services include Western Union for money transfers, Harmons Grocery Stores for shopping, and America First Credit Union for financial services.
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