Jimmy John's

3.8
248 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3685 Harrison Blvd, Ogden, UT
84403, United States

Hours

Reviews

3.8
248 reviews
5 stars
125
4 stars
46
3 stars
19
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru and during delivery, with some experiencing long wait times and incorrect orders.

Food Quality

While many customers enjoyed the food, there were several complaints about incorrect orders, poor food quality, and issues with freshness.

Customer Service

The staff was often described as friendly and accommodating, but there were notable instances of poor customer service, particularly in handling complaints and order issues.

Cleanliness

The cleanliness of the store was inconsistent, with some reviews praising the cleanliness while others reported unsanitary conditions.
  • MM
    Mike M
    Dec 27, 2025
    5.0
    This Jimmy John’s is chill. No complaints.
  • KW
    Kate Walter
    Nov 29, 2025
    3.0
    We went to this jimmy johns for dinner one night and one of the girls in our group found a piece of meat wrapper in her Sandwich. Because she got a toasted sandwhich the wrapper melted into the bread. The reason I am leaving 3 stars is because they remade the sandwich at no extra charge and apologized to the girl.
  • JA
    Jay Adams
    Oct 12, 2025
    2.0
    This is the third time its happened out if the 4 times ive been to this location. Paid for extra meat and not gotten extra meat!
  • PK
    Paul Kinney
    Aug 17, 2025
    5.0
    Terrific food and great service.
  • SS
    Susan Swanger
    Mar 1, 2025
    1.0
    I have ordered delivery from here many times and every time it sucks. My order is messed up it takes an hour to get delivered. Or their delivery system is messed up so it shows my order got delivered only for it to get delivered an hour later. Just now I placed an order was told I should have my order at 10:15 it’s now almost 11 and I still haven’t gotten my order. When I called they said that they didn’t have a delivery driver until just now. Cool so my food has probably been sitting there for the last 45 minutes probably going to be gross and soggy now. Also why did you say my food would be delivered at 10:15 if you didn’t have any delivery drivers until 11??