Service Issues
Customers frequently reported slow service, especially in the drive-thru and during delivery, with some experiencing long wait times and incorrect orders.
Food Quality
While many customers enjoyed the food, there were several complaints about incorrect orders, poor food quality, and issues with freshness.
Customer Service
The staff was often described as friendly and accommodating, but there were notable instances of poor customer service, particularly in handling complaints and order issues.
Cleanliness
The cleanliness of the store was inconsistent, with some reviews praising the cleanliness while others reported unsanitary conditions.