Five Guys

4.3
1548 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 2325 Washington Blvd in Ogden is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
2325 Washington Blvd, Ogden, UT
84401, United States

Hours

Reviews

4.3
1,548 reviews
5 stars
945
4 stars
341
3 stars
105
2 stars
61
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, there were numerous complaints about undercooked fries and poorly prepared burgers.

Customer Service

Feedback on customer service was mixed; some praised the friendly and attentive staff, while others reported rude behavior and poor handling of complaints.

Cleanliness

Several reviews noted cleanliness issues, particularly with the dining area and food preparation practices.

Pricing

Many customers found the prices to be high for the quality of food received, with some expressing dissatisfaction over the value for money.

Order Accuracy

There were multiple reports of incorrect orders and missing items, leading to frustration among customers.
  • CN
    Chase Nielsen
    Jan 3, 2026
    5.0
    This is maybe the best Five Guys I’ve been to, it has great service and is always delicious! It may have a reputation for being expensive but share fries and it’s not too bad. A little fry is perfect for two people.
  • JV
    Jose Varela
    Dec 31, 2025
    5.0
    Excelente atención buenas hamburguesas.
  • CM
    Cade Michaels
    Dec 30, 2025
    1.0
    Had a problem with my order. After spending more than $50 on 3 burgers, the greesy sack they dumped my "food" in melted and my food fell out on the road on my way into my house. I went back and forth with their customer service and they said they would give me a credit to buy another sack of greesy meat, but they never sent it and never responded to multiple followups. Edit: I already tried talking to customer service. They acknowledged and said I would receive a certificate. None came and no further replies were made to me. Bad consumer service department.
  • NM
    Nicholas Marigoni
    Dec 9, 2025
    5.0
    I visited a Five Guys location on 8/14/2025 and I just wanted to express my gratitude and give you my thanks for such an excellent experience! My burger was fresh, absolutely delicious, and not very greasy at all! The fries were fry sauce was perfectly tangy and delicious and the Coca Cola that I got from the soda fountain was perfect. Everything from my visit was perfect! The employees were very friendly and helpful, I hadn’t been to a Five Guys restaurant for several years, but I’m glad that they helped me out. I did ask about the toppings, because I had forgotten what exactly came on the burgers, and I was actually told that you choose your own toppings! Which, I think is totally awesome by the way! I wish that all burger restaurants let you be the decider of your toppings. I mean, you can ask to remove toppings at other restaurants, but Five Guys really steps it up and lets you make your burger your way from the start, which I think is awesome. I wish that I had ordered a milkshake too! But I forgot to, but I will in the future haha. Unfortunately, I wanted to take the survey as mentioned on my receipt to tell you about my experience, and the receipt even told me “Don’t throw me away!” but sadly I accidentally threw it away and can’t take the survey, but I thought I’d give my feedback here. Thank you for everything! 😊 I had such a wonderful time! Keep being awesome! Five Guys gets 5 stars from me! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
  • MM
    Matt McFarland
    Dec 3, 2025
    4.0
    We stopped in at the Five Guys in Ogden for a quick lunch, and overall it was a solid experience with a few things worth mentioning. We ordered a couple of burgers along with both the regular fries and the Cajun fries. One thing my son didn’t realize at first is that Five Guys lets you add any toppings you want for free. He accidentally ordered his bacon burger plain, but the staff was great about it—they quickly offered to give him all the toppings on the side so he could build it the way he wanted. That kind of flexibility and customer service goes a long way. My own hamburger had good flavor, but it was slightly on the dry side for my taste. The fries, on the other hand, were excellent—especially paired with fry sauce. The Cajun seasoning was perfect without being overwhelming. And of course, the unlimited peanuts while you wait are always a fun touch and something that makes Five Guys unique. The employees were friendly, attentive, and seemed genuinely happy to help, which made the visit pleasant. Parking was easy, with plenty of spots right in front of the restaurant, and it’s in a convenient little plaza with other shops and places to grab anything you might need before or after you eat. Overall, it’s a reliable spot for a quick, casual meal with great fries and outstanding service.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.