Dutch Bros Coffee

4.6
456 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
316 12th St., Ogden, UT
84404, United States

Hours

Reviews

4.6
456 reviews
5 stars
374
4 stars
29
3 stars
16
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while many praise the friendly and fast service, others report issues with order accuracy and staff attitude.

Drink Quality

Several customers expressed dissatisfaction with drink preparation, noting incorrect orders and poor taste, particularly for high-priced items.

Staff Friendliness

Many reviews highlight the friendliness and helpfulness of the staff, with specific mentions of individual employees who provided exceptional service.

Training Issues

There are concerns about the training of new employees, leading to frequent mistakes in drink orders and service.

Pricing Concerns

Customers frequently mention the high prices of drinks, expecting better quality and accuracy in return.
  • RM
    Rylee M
    Jan 2, 2026
    2.0
    12 street Dutch bros use to be mine and my moms go to location but the last few weeks any time we’ve gone there our coffee has been made wrong. I get mistakes happen but this has been more than 4 times now and coffee isn’t the cheapest. Also have noticed a lot of new hires there which again I understand their learning but they either haven’t been trained right or just haven’t been corrected. Please make sure all your employees are trained correctly.
  • CG
    Cory Germer
    Dec 26, 2025
    2.0
    I just wanted a cup of coffee. Not an oat milk,caramel mocha latte whatever. Does that make me a bad person or something?! After being looked at like I was a freak for ordering a plain lrg coffee and waiting for 3 minutes at the window for them to pour it into a cup,the whole sad experience was over. She didn't ask if I wanted any milk or sweetener, nothing. And after paying $4.06 for a plain lrg coffee...I felt a little jipped off. If you're after a fast plain cup of coffee this is not the place.
  • MJ
    Matthew Jackson
    Dec 24, 2025
    3.0
    Thus is my typical place to stop for coffee before work. I have never had an issue here until today. From the guy taking my order to the guy and girls at the window. I understand this is a fast paced service job. But done make people feel rushed to move the line. And when you are working the window. Dont sit a play with toys and your cell phone. Focus on the work. And my hot 911. It tasted burnt and more like an ear wax if you will. I had yo buy another coffee. Got a Black Rifle canned drink.
  • TK
    Tina Krom
    Dec 18, 2025
    1.0
    $7 for a cup of coffee, which is the going rate. However, for that price I expect a phenomenal cup. My coffee was awful. It definitely wasn't fresh brewed,or perhaps the coffee maker not cleaned. 2 sips and I threw it away. When something is costing this much, the businesses have to be on point!
  • MB
    MICHELLE Bush
    Nov 30, 2025
    3.0
    Hi, Just a recommendation. Your employees are outside in this snow. You should at least provide snow gear annually like snow pants and safety jackets or even build two separate shacks to protect your employees if you’re going to make the employees be outside. Remember your employees is what makes your company work and they come first.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!