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Arby's

3.8
(1228 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
275 E. 12th Street, Ogden, UT
84404, United States

Hours

Reviews

3.8
1,228 reviews
5 stars
478
4 stars
339
3 stars
199
2 stars
66
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, stale, or poorly prepared, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, order mistakes, and unprofessional behavior from staff.

Cleanliness and Atmosphere

While some customers noted cleanliness, others reported unsanitary conditions and a lack of inviting atmosphere.

Customer Service

Mixed feedback on staff friendliness; some praised individual employees while others experienced rudeness and lack of attention.
  • SS
    Splash
    3 days ago
    1.0
    I ordered a #1 cheddar roast beef and two other things. They asked me three times to repeat my order at the menu board in the drive through and then again at the window and still got it wrong. The forgot the cheese on the cheddar roast beef sandwich and gave me extra ice when I asked for lite ice. I had had this happen a few times and I decided to give them one more chance. But no they proved themselves to be incompetent again. I WILL NOT BE RETURNING!!!
  • RB
    Robin Berube
    Feb 9, 2026
    3.0
    For the love of God get this store a new ice maker! It was screeching so loud we couldn't even hear the cashier when we were standing right in front of him. I feel bad for everyone that works here.
  • MP
    Marcy Petersen
    Jan 18, 2026
    1.0
    The food was horrible. The roast beef sandwich was all bun and very little meat. We won't go back to this location.
  • LJ
    Lynn Jensen
    Dec 19, 2025
    5.0
    Good food.
  • RC
    Rick Critchlow
    Dec 9, 2025
    4.0
    the service was great the place was very clean food was very good but they need to turn on some heat we ate there and it was so cold we could not enjoy our meal we left and took the rest of our meal home the employee looked like they were cold also not inviting to guest to eat and enjoy the meal TOO COLD

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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