Wendy's

3.2
1345 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1005 N. 500 East, North Salt Lake, UT
84054, United States

Hours

Reviews

3.2
1,345 reviews
5 stars
395
4 stars
265
3 stars
209
2 stars
119
1 star
357

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders, even with few cars in line.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and cold food, indicating a lack of quality control.

Customer Service

While some staff were praised for their friendliness, many reviews mentioned rude or unhelpful employees, particularly in the drive-thru.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions reported.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared meals.
  • KM
    Katterin Alejandra Barrios Martinez
    6 days ago
    1.0
    Pathetic service, they yell at you through the drive-thru saying you have to wait because they're short-staffed. This is the second time I've been here and had a bad experience.
  • ZS
    Zak States
    6 days ago
    5.0
    I got 50 chicken nuggets for $16. It's a deal that makes me go there weekly.
  • ZE
    Zachary Eggett
    Dec 19, 2025
    1.0
    Lied and said the system was down, said we couldn't go inside either, and gave us no other option. We ordered online anyways and sure enough, got our food. The guys in the back were doing nothing, there was just one woman doing everything. Other times they get our order wrong too. I like wendys food, but the management is lacking.
  • JA
    James Ashby
    Dec 19, 2025
    1.0
    Wow. Lets just start by me saying Im very dissatisfied. Granted this is Wendys not Chick fil a so my standards were pretty low to begin with. I work close to this location so this is a regular stop for me. But Im driving the extra two minutes to the other one from here on out. Justin was very unhelpful to say the least. By the time he was reaching for my card, he hadn't told me the total so I asked him. He didnt tell me until after he had swiped my card, which was also when he told me he had upgraded my meal without me asking and charged the difference. The window closed as soon as I had recieved the last of my "stuff", making it clear he wanted nothing to do with the customers. When I got back to work, I found my fries, nuggets, and burger were all cold and had been thrown in very recklessly, there was no straw for my drink, or spoon for my frosty, I had asked for no ice but had received ice, I didnt recieve a receipt, etc. Most of these things are not enough to warrant a complaint from me by themselves. Once again, its wendys, I expect this once in awhile. But the combination of this with getting charged for something I didnt ask for and not being informed about it til after you've taken my money? Im a salesman, I understand the importance of upselling, but in the end its the customers choice. So yeah, Im not coming back here again. I would highly recommend retraining Justin on customer service.
  • AE
    Alicia E
    Dec 14, 2025
    1.0
    I just spent my entire lunch break waiting in the drive thru waiting for a salad. I’m sure this Apple Pecan (pecans not included) salad is going to be amazing with ranch and whatever this onion BS is. Do better.

Frequently Asked Questions About Wendy's

Is No Salt Lake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 1005 N. 500 East, North Salt Lake?

The drive-through is open daily from 6:00 AM to 2:00 AM.