Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Customer Service
Mixed feedback on staff behavior; some employees were praised for being friendly, while others were described as rude and unhelpful.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of quality control.
Food Quality
Food quality was often criticized, with reports of cold or poorly prepared items.
Cleanliness
Some reviews noted cleanliness issues, particularly in the dining area and with food handling practices.
BK
Ben Killpack
1 day ago
1.0
Waited 15 minutes for ‘fresh’ food while being the only car in the drive-thru at 1am, just to get cold, stale, unsalted fries and a Frosty full of ice chunks. The chicken sandwich was fine, but apparently making hot fries was a bridge too far. If you’re going to make someone wait that long, at least drop a fresh batch instead of serving leftovers. With a 3.2 rating and 1,300+ reviews, it’s clear this isn’t a one-off — management simply doesn’t care. $16 for disappointment
GH
Gael Hornedo
4 days ago
1.0
This was around 11pm this is my 3rd encounter with nightshift and everytime i leave unhappier then when i go in either because of quality of service or food quality. Last night I found a long thick hair in my salad. I called to pickup a new one and the lady on the phone was rude, while i was talking normally which caught me off guard. Went to pickup my salad and wasn’t greeted or nothing they just placed my salad on the counter with an angered look and walked away. It doesn’t cost you anything to be nice i get people have hard days but doesn’t seem appropriate to take it out on customers.
BB
Brian Bryson
Feb 24, 2026
1.0
The lady who was working on Tuesday the 24th at 8pm she is really rude I said hello when I came in the door and she gave me a dirty look I said thank you when she handed me my order and she ignored me she shouldn't be working in the front if she's not polite I understand people go through stuff and have bad days but this is not the first time she's been rude to me.
HM
Haden Massey
Feb 24, 2026
5.0
Justin was AMAZING! Super helpful guy! It’s refreshing to go somewhere and people enjoy their job! Best Wendy’s by far!!! Didn’t catch the names of the others working but they are equally as great!
FM
Freakin Mint
Feb 23, 2026
1.0
The slowest fast food in Utah, took them 20 minutes to get through two cars in a four car line by which point the majority of my lunch break was over and it was no longer possible for me to get any food due to the drive back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1005 N. 500 East, North Salt Lake?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location in North Salt Lake serve breakfast?
Yes, breakfast is served with options like breakfast combos, croissants, biscuits, sandwiches, coffee, and sides available through the app or website.
Is delivery available at Wendy's in North Salt Lake, UT?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
What payment methods can I use at Wendy's in North Salt Lake?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's North Salt Lake location for feedback or questions?
You can contact the location directly at (801) 295-7833 or reach the Customer Care team via live chat on wendys.com/contact-us or call 888-624-8140.
Where can I view Wendy's menu and pricing for North Salt Lake?
Menu and pricing details can be found at menu.wendys.com or order.wendys.com by selecting the North Salt Lake location.
Does Wendy's in North Salt Lake have a drive-thru and dine-in options?
Yes, this location offers dine-in, drive-thru, and delivery services.
Are there any burger restaurants near Wendy's in North Salt Lake?
Yes, nearby burger options include Best Burger and another Wendy's location close by, offering variety for burger lovers in the area.
What nearby services can I visit after grabbing food at Wendy's?
You can visit Xerveo LLC. for weight loss and health services, Argyle Hair Solutions for beauty and spa treatments, or check out nearby real estate agents like Sold By An Angel Real Estate.
How can nearby locations help me access Wendy's in North Salt Lake?
Nearby landmarks and businesses, such as Fitch's Best Burger or local real estate offices, can help orient you to find Wendy's at 1005 N. 500 East easily during your visit.
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