Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted rudeness and poor service.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the play area and bathrooms.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.
Speed of Service
While some customers appreciated fast service, others experienced long wait times, especially during peak hours.
JB
Jody Bacon
4 days ago
1.0
The practice of “Parking” cars at the drive thru is reprehensible and horrible customer service! Especially if the order consists one meal AND you get the order wrong!!!!!
EV
Enrico Iglesias Velcu
6 days ago
1.0
Gave me wrong order and on the firs was hair very gross
IS
Ian Swenson
Feb 1, 2026
2.0
So is there a literacy issue at McDonald’s? Because I fail to see the CHEESE on my CHEESEburger… or my extra onions.
“My disappointment is immeasurable and my day is ruined.”
PF
Paul Ferguson
Jan 29, 2026
5.0
Fast service. Hot food. Clean restaurant.
Very friendly cashier.
The food tasted good and gave me the energy I needed.
CY
Camryn Youngkeit
Jan 23, 2026
2.0
Ok I like mcdonald’s but i don’t eat there often, i came in the drive thru today on my lunch break because 2 cheeseburgers with extra onion NO pickle sounded really good! Nah. It says on the receipt extra onion no pickle but i got the burger with no onions extra pickle. Ruined my appetite and wasted my money, thanks for nothing. It’s not good without the onions.