Arby's

3.1
284 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2560 North 400 East, North Ogden, UT
84414, United States

Hours

Reviews

3.1
284 reviews
5 stars
85
4 stars
54
3 stars
37
2 stars
25
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, both in the drive-thru and dining area, with waits often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow specific requests.

Food Quality

Customers frequently complained about cold food, poor presentation, and inconsistent quality, with some items described as overcooked or stale.

Staff Behavior

While some staff were praised for their friendliness, others were criticized for rudeness and unprofessional behavior, particularly in handling customer complaints.

Cleanliness

A few customers noted that the location was clean and well-maintained, contrasting with the overall negative feedback.
  • AB
    adam bailey
    Nov 30, 2025
    1.0
    It's so sad they built this Arbys and it stinks.
  • AA
    Anthony
    Nov 19, 2025
    4.0
    I was helped immediately by the manager who was very nice. My food came out in a timely manner. The dining area was nice and clean. The sauce, drink and napkin station was also stocked and clean. Very good place to eat for a quick bite during your lunch break. I certainly recommend this place.
  • JB
    Jonathan Bryson
    Nov 13, 2025
    5.0
    Maria was very helpful and got us our food promptly and it was hot and lovely
  • SH
    Sam Hunsaker
    Nov 13, 2025
    5.0
    This location was lovely! Maria had kind eyes and was fantastic to chat with. 10/10 I plan on eating here everyday!
  • JR
    Jeanette Rodgers
    Nov 9, 2025
    4.0
    Husband ordered a Reuben Meal with curly fries and a drink. The sandwich had a good amount of meat and was a decent size. I ordered a Steak Nugget Bowl, shown on the menu as steak on top of mac and cheese in what looked like a black plastic bowl. Instead, the steak was in one paper bowl and the mac and cheese in another. Right off, the presentation was not what I expected. Then the meat looked burnt, dried out, truthfully not very appetizing, so I was surprised when the meat was tender, not dry at all, actually very good. The portion size, however, would not be enough for a filling meal for most people.