Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items and incorrect preparation.
Cleanliness
Some customers appreciated the cleanliness of the restaurant, while others noted it was dirty.
Staff Friendliness
A few employees, like Jermaine, received praise for their friendliness and helpfulness, contrasting with the overall negative feedback.
ZH
Zac Haney
Feb 14, 2026
1.0
This location needs to close. Food is often made incorrectly, given cold or old, and their service is terrible. 3 different people attempted to take our order at the menu board. We honestly just canceled our order and left. Go to the one off 45th instead. You won’t be disappointed there.
HB
Hannah Butler
Jan 14, 2026
1.0
unfortunately, had a horrible experience while trying to order lunch today at the Wendy's drive-through.
I ordered a small chicken nugget and the gentleman asked me what kind of sauce I would like. I shared with him one ketchup and one ranch he told me you only can have one sauce which one do you want and I shared with him I would pay for an additional sauce. he continued to repeat the word you get one sauce.. which sauce do you want. Utill he finally told me it'd be $.50 more which I agreed to .
Once I got up to the window, I forgot that I needed a medium fry added to my order, and he just stared at me silently before he turned to the computer to add it. I asked him why he is being rude to me and acting so hostile and I told him I'm sorry I just forgot to order a french fry. He said he's not being rude to me and said he's tired.
Which I understand But I shared with him that that's no way to treat a customer and asked why you're just staring at me silently when I'm ordering an additional french fry and why you're so annoyed about it and you continue to talk about how tired he was.
He gives me the updated price and just stares at me with a blank stare, not apologizing for being rude and treating a customer without any kindness. Continue to just repeat the price over and over to me when I kept asking him.
i've been asked him if I could please speak to a manager and he responded with telling me that he is a manager, but would not tell me his name. eventually said if You aren't happy you can go ahead and leave so I decided to go ahead and drive off not picking up my food not taking anything with me.
unfortunately, I will not be going back to this location due to the difficulty with ordering a lunch and being greeted with hostility from workers
SS
Samir
Jan 7, 2026
5.0
Such a great place very nice young girls .met someone who just started working there she was absolutely sweet absolutely patient.it was really busy but they were very nice to me people need to have more patience for these workers they don’t see how hard it is absolutely love this Wendy’s and will continue to go
NF
N Fisher
Jan 6, 2026
5.0
Had a great experience at this location today. I had an issue with the Wendy’s app and the nice lady working at this location did the best she could to help me and gave me information on how to connect with someone via the app to help resolve the issue. I ended up placing a new order her and it was fresh and delicious. The inside was clean and the other staff member that took my order was also very friendly. I appreciate how the staff took time to help me. Kindness goes a long way. Would definitely visit this location again.
WG
William Gregory
Jan 5, 2026
1.0
Cold fries, employee was stingy with the sauce (wendys has the worst sauce out of any fast food place anyway) she said that you only get sauce with items that come with sauce , since when does wendys get to tell me when to put sauce on what items. Anyways I think that wendys is the worst fast food restaurant out there and that employee was a sauce nazi.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5648 So 900 East in Murray, UT?
The drive-thru is open from 6:00 AM to 2:00 AM Monday through Wednesday, Friday through Sunday, and until midnight on Thursday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Murray, UT offers breakfast including combos, sandwiches, coffee, and sides available through their app or website.
Can I order Wendy's delivery near me?
You can check delivery availability by entering your address on the Wendy's app or at order.wendys.com in the 'Get It Delivered' search field.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What are the dining options available at this Wendy's location?
This Wendy's offers dine-in, drive-thru, and delivery services. However, curbside pickup is not available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and posted in-restaurant on nutrition information posters.
How can I provide feedback or contact Wendy's Murray location?
You can contact customer care via the Wendy's Contact page or call (801) 313-1620 to reach the Murray location directly.
Are there nearby places I can visit before or after dining at Wendy's on 5648 So 900 East?
Yes, nearby are Megan Walker at Salon Rain for beauty services, Papa Murphy's Take 'N' Bake Pizza for more food options, and Ace Hardware for building supplies.
What nearby restaurants are close to Wendy's at 5648 So 900 East?
Nearby restaurants include Papa Murphy's Take 'N' Bake Pizza, Del Taco offering Mexican cuisine, and Thai Time serving Asian dishes.
Are there fitness or wellness places near Wendy's in Murray, UT?
Yes, you can find Rumble Boxing for fitness classes, European Tan for tanning services, and Alan Young Audiology for hearing and medical supplies nearby.
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