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Wendy's

3.2
(1351 reviews)

Business Details

5648 So 900 East, Murray, UT
84121, United States
(801) 313-1620

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5648 So 900 East, Murray, UT
84121, United States

Hours

Reviews

3.2
1,351 reviews
5 stars
411
4 stars
264
3 stars
198
2 stars
119
1 star
359

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned issues with food quality, including cold or stale items and incorrect preparation.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others noted it was dirty.

Staff Friendliness

A few employees, like Jermaine, received praise for their friendliness and helpfulness, contrasting with the overall negative feedback.
  • ZH
    Zac Haney
    Feb 14, 2026
    1.0
    This location needs to close. Food is often made incorrectly, given cold or old, and their service is terrible. 3 different people attempted to take our order at the menu board. We honestly just canceled our order and left. Go to the one off 45th instead. You won’t be disappointed there.
  • HB
    Hannah Butler
    Jan 14, 2026
    1.0
    unfortunately, had a horrible experience while trying to order lunch today at the Wendy's drive-through. I ordered a small chicken nugget and the gentleman asked me what kind of sauce I would like. I shared with him one ketchup and one ranch he told me you only can have one sauce which one do you want and I shared with him I would pay for an additional sauce. he continued to repeat the word you get one sauce.. which sauce do you want. Utill he finally told me it'd be $.50 more which I agreed to . Once I got up to the window, I forgot that I needed a medium fry added to my order, and he just stared at me silently before he turned to the computer to add it. I asked him why he is being rude to me and acting so hostile and I told him I'm sorry I just forgot to order a french fry. He said he's not being rude to me and said he's tired. Which I understand But I shared with him that that's no way to treat a customer and asked why you're just staring at me silently when I'm ordering an additional french fry and why you're so annoyed about it and you continue to talk about how tired he was. He gives me the updated price and just stares at me with a blank stare, not apologizing for being rude and treating a customer without any kindness. Continue to just repeat the price over and over to me when I kept asking him. i've been asked him if I could please speak to a manager and he responded with telling me that he is a manager, but would not tell me his name. eventually said if You aren't happy you can go ahead and leave so I decided to go ahead and drive off not picking up my food not taking anything with me. unfortunately, I will not be going back to this location due to the difficulty with ordering a lunch and being greeted with hostility from workers
  • SS
    Samir
    Jan 7, 2026
    5.0
    Such a great place very nice young girls .met someone who just started working there she was absolutely sweet absolutely patient.it was really busy but they were very nice to me people need to have more patience for these workers they don’t see how hard it is absolutely love this Wendy’s and will continue to go
  • NF
    N Fisher
    Jan 6, 2026
    5.0
    Had a great experience at this location today. I had an issue with the Wendy’s app and the nice lady working at this location did the best she could to help me and gave me information on how to connect with someone via the app to help resolve the issue. I ended up placing a new order her and it was fresh and delicious. The inside was clean and the other staff member that took my order was also very friendly. I appreciate how the staff took time to help me. Kindness goes a long way. Would definitely visit this location again.
  • WG
    William Gregory
    Jan 5, 2026
    1.0
    Cold fries, employee was stingy with the sauce (wendys has the worst sauce out of any fast food place anyway) she said that you only get sauce with items that come with sauce , since when does wendys get to tell me when to put sauce on what items. Anyways I think that wendys is the worst fast food restaurant out there and that employee was a sauce nazi.

Frequently Asked Questions About Wendy's

Is 5600 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 5648 So 900 East in Murray, UT?

The drive-thru is open from 6:00 AM to 2:00 AM Monday through Wednesday, Friday through Sunday, and until midnight on Thursday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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