Subway

3.4
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Murray Subway® Restaurant at 625 West 5300 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
625 West 5300 South, Murray, UT
84123, United States

Hours

Reviews

3.4
276 reviews
5 stars
110
4 stars
47
3 stars
33
2 stars
16
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude and unprofessional staff behavior being a common theme.

Food Quality

Numerous reviews highlighted issues with food quality, including rotten vegetables, incorrect orders, and unsatisfactory sandwich preparation.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty environments and exposed food.

Staffing Issues

Customers frequently mentioned understaffing and long wait times, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their sandwiches.
  • AT
    Anastasia Thompson
    Dec 28, 2025
    5.0
    Sergio was amazing, we went in right behind another customer, and he was quick to help us out when we were ready, was very understanding and patient towards my partner and I. This location has always been pretty good, always clean, and the workers have always been really nice.
  • TS
    Tilden Swallow
    Dec 12, 2025
    1.0
    Vegies were rotten and old, they short on meat and are not friendly at all. I will not be going back to this locations for now on. I think it was even the manager who made my sandwich. What a disappointment. Its crazy how much each location can vary so much.
  • OP
    Olivia Parry
    Dec 10, 2025
    1.0
    My suggestion, do no go to this subway! When I walk in the lady working already had an aditude, which was odd because my mom and I were the only customers there. The worker seemed to absolutely hate her job and it clearly showed. We came up to the counter and the worker say "what do you want". When we decided what we wanted and started ordering the worker only asks "what else" over and over until our order was finished. Im not sure if businesses are unaware of this, but it the worker is asking me what else with a terrible aditude I will absolutely not want to order anything else even if I was thinking of ordering other food. When making the sandwiches the worker did a bad job. She threw the toppings on haphazardly and acted like she would rather be doing anything else. Speaking of the toppings, I wish I had gotten a picture of them but unfortunately I did not, the meats did not look good especially the salami which was a grey color 🤢 and they were out of provolone. The vegetables were absolutely sad. Tomatoes looked more like mush and the lettuce was brown and very gross. All of the food looked like it should have been replaced. Now with everything said I have worked at a Subway before, it wasn't the absolute best job but it really wasn't the worst. If you can not do well with customers then Im not sure what to tell you except don't get a customer service job. Im not saying the customer is always right but part of the food being good is the atmosphere and aditude of the worker making the food. This location is convenient for me but there is no way I will purposefully be going back here. I had such a bad experience and this is the very first time I've been to this subway. Way to make a good first impression. If anyone from subway actually reads these you guys have some serious stuff to work on. The food prep and food time obviously needs to be done better, the customer service is a huge no no, and the overall experience of the store needs fixing. Before making my review I read a few of the others about this subway and it seems like nothing is done about the issues.
  • RL
    R Luft
    Dec 10, 2025
    1.0
    Went into this location at about 3:45 on a Wednesday; there were no other customers and one worker. When the employee came to the counter she immediately said "what do you want?" We looked at the menu for a second and started to order only to have the employee keep asking "what else, what else" in a very rushed tone. We didn't have time to look over the menu or decide if we wanted anything else. The look of the food was pretty subpar, with the tomatoes looking rotten and the gray salami seeming inedible. The toppings that we did feel safe eating were minuscule and the entire interaction was very unpleasant. We will definitely not be returning to this location again. I will go out of my way to go to the location that is 5 miles further from me just to avoid this location. The food tasted as bad as it looked and I couldn't finish my 6 inch rotisserie chicken as it tasted rotten. I am also upset with how much the sandwich cost compared to what I ordered. Plus, what was wrung up was not what I ordered and I feel like I was grossly overcharged. SEE PICS. Subway, please teach your staff to be more polite, professional and customer service appropriate. You are losing customers that you can't afford to lose.
  • CB
    Corby B.
    Oct 30, 2025
    5.0
    Love Subway… was not disappointed, wonderful friendly staff to make my sandwich to perfection. Great meats and fresh veggies. Clean store. Easy access to get to store, with plenty of good parking.

Frequently Asked Questions About Subway

Where is Subway located in Murray, Utah?

Subway is located at 625 West 5300 South, Unit A, Salt Lake, Murray, UT 84123, inside Riverview Plaza.

What are the operating hours for Subway at this location?

Subway is open Monday through Thursday from 8 AM to 9 PM, Friday and Saturday from 8 AM to 10 PM, and Sunday from 10 AM to 9 PM.