McDonald's

3.2
3563 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4452 S 300 West, Murray, UT
84107, United States

Hours

Reviews

3.2
3,563 reviews
5 stars
990
4 stars
652
3 stars
729
2 stars
334
1 star
858

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect food being served.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Food Quality

Feedback on food quality was mixed; some enjoyed the food while others complained about cold or poorly prepared items.

Customer Experience

Overall customer experiences varied widely, with some praising friendly staff and others expressing frustration with service and management.
  • JH
    Jake Holley
    Nov 13, 2025
    1.0
    Did a mobile order, showed up and gave my code just to be told they had already closed at 9pm despite there being a line for the drive through and a bunch or people in the lobby and the person I talked to was very rude. Very disappointing.
  • DP
    deven pekrul
    Nov 13, 2025
    5.0
    I got my snack wrap and it was very delicious and the workers are very friendly and kind and smells amazing in there. Also the wait time makes complete sense considering how people order here and they always deliver it hot and ready, which makes me happy.
  • SD
    Somerset Davidson
    Nov 13, 2025
    1.0
    Did a mobile order, waited in line with 3 other cars and drove around to the front just to find out that no one is there.
  • JG
    Justin Green
    Nov 3, 2025
    1.0
    The people are very rude and some of them are actually drunk the smell coming out of the drive thru was crazy hard liquor style the food is always burnt or missing ingredients the bread is always dried out over toasted and burnt the drinks are never filled full the shake machine serves liquid and they even acknowledge it by saying it's just their location it makes it liquid the manager acts like ur trying to steal if they miss a food item so always get ur receipt I was lucky and employee recognized me having just come through the drive through line she was pissed he backed me up and had to get my missing food honestly I love McDonald's I've lived by this location for 6 years and it has to be the worst McDonald's you could possibly go to
  • KB
    Kevin Buckner
    Oct 29, 2025
    1.0
    This place is absolutely garbage. The staff hardly speaks any English, they’re constantly giving wrong orders, they have almost any no lack of customer service. Their drive through sucks and more times than not, you’re waiting ridiculous times for your order. We’ve all been to bad fast food locations but this place tops them all that I’ve been to

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Murray, UT?

McDonald's in Murray, UT is open from 5:00 AM to midnight Monday through Wednesday, and Sunday, with extended hours until 2:00 AM on Thursday through Saturday.

Does McDonald's offer drive-thru service and what are its hours?

Yes, McDonald's offers drive-thru service. The drive-thru hours are from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 2:00 AM from Thursday through Saturday.