Jimmy John's

4.1

392 reviews

Business Details

Sandwich Restaurant

Jimmy John's

5461 S State St, Murray, UT

84107, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

SundayClosed

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4.1

392 reviews

5 stars

241

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Customer service experiences are mixed, with some praising friendly staff while others report rudeness and poor communication.

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Many customers express disappointment with slow service, contradicting the brand's 'freaky fast' promise.

While some customers enjoy the sandwiches, others note a decline in quality and freshness compared to previous experiences.

Positive feedback highlights effective management in resolving issues, but there are also reports of poor management practices.

JS
Josh S
Nov 20, 2025
5.0
Freaky fast!
SA
Savanah Anderson
Nov 18, 2025
1.0
I’m a loyal Jimmy John’s customer. I order the same sandwich (from various locations in the salt lake valley) at least 1x/week. I was disappointed, to say the least, at the lack of customer service at this location. the 3 employees were rude, unfriendly, and seemed very inconvenienced by my presence. Whats worse is they did not toast my sandwich despite the fact it’s a sandwich that specifically comes toasted. I’m bummed that i spent 20$ on an order that was wrong in such an unwelcoming environment.
AS
ARACELI Sim
Oct 14, 2025
5.0
Super yummy!
WR
Whitney Rakes
Oct 7, 2025
1.0
Got a sandwich with basically nothing inside the bread.
BM
Big Mike
Oct 4, 2025
5.0
Best national chain sandwich shop. Love their subs!