McDonald's

3.3
2666 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
640 S Main, Moab, UT
84532, United States

Hours

Reviews

3.3
2,666 reviews
5 stars
854
4 stars
560
3 stars
452
2 stars
259
1 star
541

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for food orders, even during less busy hours.

Cleanliness

Feedback on cleanliness was mixed; while some praised the cleanliness of the establishment, others reported dirty tables and unsanitary conditions.

Staff Attitude

Customer experiences with staff varied widely, with some noting friendly and helpful service, while others encountered rude or unprofessional behavior.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Food Quality

Food quality received mixed reviews, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
  • AL
    Andrea Picolo de Lala
    Nov 7, 2025
    3.0
    Quase vazio mas demorou para sair o pedido. Acredito que os negócios estavam um pouco atrapalhados.... A batata veio esparramada na bandeja.....
  • AC
    audry campbell
    Nov 5, 2025
    2.0
    Everytime we pass through Moab, to other destinations, we stop at this McDonald's. Everytime we use their drive up, we get missing orders. We stop and eat just north of town at the Colorado Bridge, rest area. We then find out we are short a meal, we hem have to travel back through town to recieve our missing order. We are learning to always get a receipt. Check our food before we leave. A slow down of our exit of the facility. People in line wait longer. Maybe someday we will win the lottery of successful fas food purchasing. Leave the McDonald's with all our food, quickly. The food is good, the help is polite and friendly. Just would like it to work like it should, and just order, pick up, and go.😊
  • JM
    Jordan Masek
    Nov 2, 2025
    5.0
    There is a woman here names merry who is such a light. And a man who works in The drive thru has the patience of a saint. You have an amazing staff. I hope they are appreciated
  • JB
    Jennifer Barclay
    Oct 24, 2025
    4.0
    Standard McDonald’s seemed busy for 3pm on a Sunday. Went in to order/use restroom. Order took a while to come out. The employees were mia from the front register so people picking up orders they had just placed and those picking up like door dash didn’t quite know what to do. Food was as to expected.
  • ER
    Ethan Raddatz
    Oct 17, 2025
    1.0
    I have gone to this location a total of 3 times, of those 3 visits, I have ordered a double quarter pounder every time, and yet, somehow, I’ve only managed to accumulate 3 hamburger patties 🤦‍♂️ the price of a cheeseburger burger is 4$ less than the hamburger I attempted to purchase, I would say maybe I’ll just start buying single cheeseburger’s now, but then I’d probably end up walking away with a salad mashed between two buns…I’m not really sure when math became so difficult, but as far as I’m aware, 1+1 does equal two….maybe with the extra 12$ I gave you, you could spend it educating the new hires? Just a thought

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Moab, UT?

McDonald's in Moab, UT is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.