Service Speed
Customers frequently reported long wait times for food, especially in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews mentioned issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, including friendly service from some employees but rudeness and inattentiveness from others.
Food Quality
Several customers complained about cold or poorly prepared food, while others enjoyed their meals, indicating inconsistency in food quality.
Cleanliness and Maintenance
Concerns were raised about the cleanliness of the restaurant and the condition of the bathrooms, with reports of unsanitary conditions.