Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Midvale, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 849 E Fort Union Blvd for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,767 reviews
5 stars
574
4 stars
378
3 stars
247
2 stars
157
1 star
411
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, miscommunication, and slow response times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about it being poorly prepared or not meeting expectations.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the dining area and drive-thru.
Service Speed
Customers frequently noted slow service, with long wait times for orders, even during non-peak hours.
- KLKel LJan 2, 20261.0Placed an order through the app. It has been over 30 minutes since I arrived, and I am still waiting in my car. Pressed the red button one more time to confirm I’m checked in. They got my name, said “ok” then cut off. As I’m writing this, I’m still waiting for my small order of 2 drinks and a snack. Watched a few cars come and go and I don’t know what I did wrong. What’s the point of ordering ahead?
- JCJeff ChristensenDec 29, 20254.0I ordered a dirty soda, I personally prefer to add-ins at swig more than at sonic but overall the experience was pretty good.
- KBKeith Christopher BennDec 19, 20252.0Put fries in a bag upside down so they spilled all over everything. Expensive for what we got. Not enough napkin's.
- LHLeah HarrisDec 16, 20252.0Customer service is not good
- SSSrt4cab3guyDec 12, 20251.010:00PM. Can’t believe I had to tell your employees to seal the Uber Eats to go order and have him argue with me about it. Customers do not receive their food unsealed as an uber. Horrible evening crew. Their parking lot and drive way looks like it’s seen an earthquake or two.