McDonald's

3.5
2756 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
895 E Fort Union Blvd, Midvale, UT
84047, United States

Hours

Reviews

3.5
2,756 reviews
5 stars
1,028
4 stars
571
3 stars
493
2 stars
208
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with complaints about rude staff, miscommunication, and long wait times.

Food Quality

Customers reported inconsistent food quality, including cold items, incorrect orders, and issues with specific menu items.

Cleanliness

Several customers praised the cleanliness of the location, noting that it was well-maintained and tidy.

Staff Attitude

There were mixed reviews regarding staff attitude, with some praising friendly employees while others reported rudeness and lack of professionalism.
  • SF
    Scott Fechser
    Jan 1, 2026
    3.0
    Great play place, but I could not figure out how to order a simple water cup.
  • GD
    Geoffrey Desmond
    Dec 21, 2025
    1.0
    The order taker really could use some work. They mumble and don’t pay attention. No one should have to repeat an order 3-4 times. The lady that took the order at 4:50pm today, is very poor at communicating. I said this is the fourth time, I’ve repeated my order, I talked slowly and clearly enunciated; this was followed by the women laughing on the headset. Just very sad to hear and see.
  • DW
    David Walters
    Dec 19, 2025
    5.0
    Stephanie the manager waited on me. Her service was wonderful as was the person who brought the food out to me. The place is very clean and the food was freshed and served very quickly!!! It was nice to have a pleasant enjoyable atmosphere here and to enjoy McDonald's foods at their Best!!!
  • SH
    Sepherah Hale
    Dec 14, 2025
    1.0
    Placed an order to pick up on their app. Drove to the location. All the doors were locked, drive through was closed down, and there was a party going on inside. McDonald’s allowed me to place an order through the app but wouldn’t fulfill the order until 2 hours later at 10PM when the party would end. They didn’t give any notification on the app that this was the case. Waste of time and gas. This was simply unacceptable, no one would be okay with an outcome like this.
  • SS
    Srt4cab3guy
    Dec 11, 2025
    1.0
    Still dealing with this and the employees who act like they don’t see you at the window. Horrible delivery order system at night. Please change the way you hand out Uber Eats orders at the is location in the PM. It’s slow and inefficient and frustrating. Unprofessional location

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Midvale, UT?

McDonald's in Midvale, UT is open 24 hours daily, from midnight to 11:59 PM every day of the week.

Does McDonald's in Midvale offer drive-thru service, and what are its hours?

Yes, McDonald's offers a drive-thru service that operates 24 hours a day, seven days a week.