Many customers reported issues with incorrect orders, including missing ingredients and wrong items.
Service Speed
Numerous reviews highlighted slow service and long wait times, contradicting the brand's 'freaky fast' promise.
Food Quality
While some customers praised the sandwiches, others noted issues with portion sizes and freshness, particularly soggy bread.
Customer Service
Mixed feedback on customer service; some employees were noted for being friendly and helpful, while others were described as rude or inattentive.
KA
Kim Ash
Jan 5, 2026
3.0
The service was great. They are friendly and helpful! The restaurant was clean. My food was fresh and hot. Just okay, nothing to brag about! I feel they could add more meat to it. This shrinkfaltion is real.
JM
Jessica Marie
Nov 24, 2025
2.0
Not much meat on your sandwiches unless you order extra. Normally, I don't take time to leave reviews, but after years of saying out loud, "not much meat on these," and the sandwich I just received tonight, I had to. I ordered a basic, premade sandwich from the options and the only thing I asked for was added cherry peppers and extra mayo. I got no cherry peppers and extra mustard? Ew. First meal I'd eaten for the day after working a 9 hour physical shift. I was the only customer there. No excuse.
KD
Kira Denison
Oct 29, 2025
2.0
Why is it that everytime I stop here they load my sandwich with mayo đ
I got the #5 which specifically says no mayo on the board and I said no sauce! I despise mayo and it ruins my whole sandwich. Please pay better attention.
AT
Angela Trujillo
Oct 29, 2025
5.0
Best sandwich when you're in the mood.
AJ
Autumn Johnson
Oct 11, 2025
1.0
There was a whole glove in my dadâs sandwich! I wish we wouldnât taken a photo but we were so grossed out we threw it away right after showing it to staff. At first they said it was just lettuce but then he pulled the entire glove out and they apologized and made us a new sandwich. Horrifying. They were polite in making a new one but the fillings in the rest of the sandwich were incredibly lacking.