Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and slow service.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and poor attention to special requests.
Food Quality
While some customers enjoyed the sandwiches, others complained about portion sizes, soggy bread, and overall food quality.
Speed of Service
Many customers expressed frustration with slow service and delivery times, contradicting the brand's 'freaky fast' promise.
KS
Kev Shark
Feb 12, 2026
5.0
Better Service and an even better management team. Denisha and her team were MAGNIFICENT! Will be back again. Thank you JJ’s.
KA
Kim Ash
Jan 5, 2026
3.0
The service was great. They are friendly and helpful! The restaurant was clean. My food was fresh and hot. Just okay, nothing to brag about! I feel they could add more meat to it. This shrinkfaltion is real.
JM
Jessica Marie
Nov 24, 2025
2.0
Not much meat on your sandwiches unless you order extra. Normally, I don't take time to leave reviews, but after years of saying out loud, "not much meat on these," and the sandwich I just received tonight, I had to. I ordered a basic, premade sandwich from the options and the only thing I asked for was added cherry peppers and extra mayo. I got no cherry peppers and extra mustard? Ew. First meal I'd eaten for the day after working a 9 hour physical shift. I was the only customer there. No excuse.
KD
Kira Denison
Oct 29, 2025
2.0
Why is it that everytime I stop here they load my sandwich with mayo 😐
I got the #5 which specifically says no mayo on the board and I said no sauce! I despise mayo and it ruins my whole sandwich. Please pay better attention.