Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported poor service, including long wait times, incorrect orders, and dismissive staff.
Food Quality
Many reviews mentioned cold, old, or poorly prepared food, with several customers expressing disappointment in the freshness and quality of their meals.
Cleanliness
While some customers noted a clean environment, others reported unclean conditions and a lack of attention to hygiene.
Inconsistent Experience
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
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Ricardo Torres
Feb 7, 2026
5.0
Order was right and very hot. Fast and efficient. Friendly workers. Very peaceful.
JW
J West
Jan 13, 2026
5.0
Great service!
MC
Megan Call
Jan 11, 2026
1.0
Didn't receive the full box of the meat and 3. When I called to go back they just said they didn't have any. Nothing was said at time of pickup. Very disappointed. I didn't get the full product I paid for and they didn't care at all.
SS
Srt4cab3guy
Dec 14, 2025
3.0
Arby’s food is tasty. Sometimes their service is slow, sometimes it’s good. Clean lobby
JW
James Woodward
Nov 23, 2025
4.0
Oh my...that crispy chicken sandwich is quite delicious.