Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor service, including rude staff and long wait times, particularly during night shifts.
Food Quality
Numerous reviews mentioned cold or improperly prepared food, including cold burgers and fries, and issues with food freshness.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and confusion regarding menu items.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and improper food handling practices.
Management Issues
Frequent complaints about poor management and staff training, leading to a lack of urgency and accountability among employees.
SB
Stephanie Banuelos
Feb 13, 2026
5.0
Customer Service was great.
II
Isabella
Feb 9, 2026
1.0
i just went through the drive through, they took a long time to take my order and then when i payed for my food i was missing fries and a drink. i went back around for my food and i didn’t even get my drink. terrible service i shouldn’t have to pull around thrice for my food.
DD
Devon Dell'Osa
Jan 19, 2026
1.0
Me and my fiance went here tonight around 10:30 pm the guy who took our order told us to let him
Know when we are ready. We told him we are ready took a while to respond doesn't have good customer service and when he gives me my change he never gave me a dang receipt. He never ask me if I want one or not. You couldn't tell if they were open or not because it was really dark in the lobby area. And I also feel like his tone wasn't very good. To me he seemed annoyed. And he should of told us give me a few your food will be out shortly or something I waited for Like 15 mins or so. The night crew seems like they don't want to be there. And it wasn't busy. It was 3 cars and a walk up person in a drive thru. It was really annoying that it feels Like they take forever on the night crew
CA
Carson Anderson
Jan 15, 2026
1.0
I went in for a quick break to get a water and I waited 10 minutes as these elderly ladies were in front of me. I only wanted one thing and was willing to pay. One of their employees looked at me condescendingly and said only customers only customers. She was very rude. I will never come back.
DL
Destany Longshaw
Jan 14, 2026
2.0
i went to this wendy’s for my lunch break, right as i got to the intercom. the girl was ready to take my order. i liked how she was prepared, however! i did not like the fact that i felt very rushed to figure out what i wanted. she did not give me a second to think about what i wanted to drink, what size i wanted, etc. fast forward, i pull up to the window to pay and get my food. i paid, everything was good there , but she was very rushed even then. lastly, i guess now we gotta pay for extra sauce? $0.50 each. i thought that was crazy cause i only received one each that was free for my nuggets.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 3490 South 8000 West, Magna?
The drive-through at this Wendy's is open from 6:00 AM to 2:00 AM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 6:00 AM to midnight on Wednesday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Magna, UT serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
You can pay using American Express, Cash, Discover, Mastercard, or Visa at this Wendy's location.
Is delivery available from this Wendy's?
Yes, delivery is available where offered. You can check delivery availability and order via the Wendy's app or website by entering your delivery address.
What are the dining and service options at Wendy's Magna?
This location offers dine-in, drive-thru, takeout, and delivery services, but does not offer curbside pickup.
Where can I find Wendy's menu and pricing information for this location?
Menu and pricing information can be found on Wendy's menu website or app after selecting this Magna location. Prices may vary slightly by location.
How can I contact Wendy's Magna for questions or feedback?
You can contact their Customer Care team online via Live Chat, call (801) 508-0600 directly, or leave feedback through Wendy's Customer Satisfaction Survey.
What popular food places are near Wendy's Magna?
Near Wendy's Magna, you can find Carl's Jr., Mezquite Mexican Grill, Papa Murphy's Pizza, and El Tropico Mexican Restaurant, offering various dining options to explore before or after your visit.
Are there any convenient stores or services close to Wendy's Magna?
Yes, Smith’s Fuel Center convenience store and gas station, Blue Rhino Propane Exchange, and Smokes 4 Less tobacco shop are nearby for convenience needs.
What health and personal care services are near Wendy's Magna?
Nearby you can find Okubo Orthodontics, Magna Kids Pediatric Dentistry, Hawaii Nails salon, and Great Clips hair salon for various health and beauty needs.
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