Wendy's

3.4
1208 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3490 South 8000 West, Magna, UT
84044, United States

Hours

Reviews

3.4
1,208 reviews
5 stars
408
4 stars
253
3 stars
190
2 stars
93
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints were made about cold, old, or poorly prepared food, including issues with texture and freshness.

Customer Service

Several customers experienced rude or unhelpful staff, contributing to a negative overall experience.

Cleanliness and Hygiene

There were multiple mentions of unsanitary conditions, including dirty tables and improper food handling practices.
  • JJ
    Jordan
    Jan 4, 2026
    1.0
    Apparently every single ones of these is the same size....? They are all mediums.. Idk about you but they definitely look different to me.. They also messed up my chicken sandwich and gave me the wrong size fries. And trying to get their customer service is a joke, it doesn't exist... and calling also does nothing..
  • SA
    Shandy Asay
    Dec 31, 2025
    2.0
    Me and my daughter went to this location tonight. We ordered a couple biggie bags. We we opened less than 5 minutes after ordering. Our burgers were ice cold. The cheese wasn't even partially melted on the burger. It was as if they just took the burgers out of a cooler. Definitely not at the correct temp they should be at. Not impressed and now we hope we don't get sick from eating ice cold burgers
  • LD
    Luiggi Cratere Duarte
    Dec 24, 2025
    1.0
    I asked for the order by name and the employee checked and confirmed it was being prepared, then told me to park and wait. I waited over 30 minutes, along with another car in the same situation. After that, both of us went back to the window and left without our orders, because we were told there was no order under our names. The same person who confirmed my order, as useless as she could be, then said she didn’t have my order, which she had already told me she had.
  • LC
    lyzander cross
    Dec 20, 2025
    1.0
    Tried to call ahead to find out if they had the Wendy's keychain but they hung up after one ring so I had to walk down to find out, then had to wait in line 30 minutes and they didn't even have the key chain so they wasted a ton of my time, they've been saying they'll have it in soon for a month
  • AA
    Anjelika Anderson
    Dec 19, 2025
    1.0
    This place gets worse and worse Everytime we order. Food is cold tho we wait forever to get it, ordered a chili got maybe two bites of chili and the rest is onion at least a handful. It literally burned my eyes opening it. BOTH drinks were soda water! I'm extremely disappointed in this location.

Frequently Asked Questions About Wendy's

Is 3490 South 8000 West Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 3490 South 8000 West, Magna?

The drive-through at this Wendy's is open from 6:00 AM to 2:00 AM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 6:00 AM to midnight on Wednesday.