McDonald's

3.3
2324 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3540 S 8400 W, Magna, UT
84044, United States

Hours

Reviews

3.3
2,324 reviews
5 stars
709
4 stars
485
3 stars
459
2 stars
219
1 star
452

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers expressed dissatisfaction with the food quality, mentioning cold or stale items and inconsistent preparation.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, particularly during busy hours.

Mobile Ordering Issues

Several customers experienced problems with mobile orders, including long waits and difficulties receiving their orders.
  • AJ
    Anya Johnson
    3 days ago
    2.0
    This is the second time I’ve gone in the past month, both times through the drive through. Both times I’ve gone, we were directed to pull forward and wait for our food (and neither order was large). The first time I finally received my food after waiting for over 10 minutes but tonight after waiting for close to 15 minutes for 1 burger meal, 1 six piece nugget, and 1 fry we finally went inside. They seemed so confused as to what we were talking about and when they finally found our order if was incorrect and cold. Very disappointed.
  • SH
    Susan Halaliku
    Nov 6, 2025
    3.0
    We were shorted a sandwich in our order
  • ST
    SR T
    Oct 28, 2025
    1.0
    I ordered a mocha and waited 20 minutes then they give me a coffee. I come back and ask for what I paid for then they give me a steam milk. I for a 3rd time and finally get what I paid for. Stupid is what stupid does.
  • JG
    Joel Paredes Guardado
    Oct 24, 2025
    1.0
    Ordered two sausage bagels explicitly without cheese since I have a medical allergic condition. They did not care.
  • DN
    Derek Nelson
    Oct 17, 2025
    1.0
    By far the worst McDonalds in the valley. They don’t check the orders at the drive-thru, so the order is wrong 95% of the time. Make sure you keep your receipt and the ticket they give to confirm, because that is YOUR job now. When asked to correct the order to what was ordered, there is always an issue or attitude. Save yourself the hassle, go to LITERALLY anywhere else.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Magna, UT?

McDonald's Magna location is open 24 hours a day, 7 days a week, providing service around the clock.

Does this McDonald's location offer delivery service?

Yes, McDonald's Magna offers delivery service every day from 4:00 AM to 3:59 AM, effectively available 24/7 for delivery orders.