McDonald's

3.3
2335 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3540 S 8400 W, Magna, UT
84044, United States

Hours

Reviews

3.3
2,335 reviews
5 stars
714
4 stars
484
3 stars
459
2 stars
220
1 star
458

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and slow service times.

Food Quality

Customers expressed dissatisfaction with the food quality, mentioning cold, stale, or improperly prepared items.

Management Issues

Several reviews pointed out a lack of effective management and training among staff, leading to ongoing service problems.
  • JW
    Jerrene Westover
    2 days ago
    3.0
    The customer service needs to improve they are so busy I had to wait longer than necessary when they got my order wrong. I explained the difference and they still did not give me the money back, so I had to explain a second time to get my dollar back, It took too long for one item. They were civil but it was still annoying, I had to deal with similar errors twice now. Generally they are reasonable I think they get frustrated partly because they are so busy. With the raised prices now here it's not as affordable Id rather go elsewhere where it's not so busy, and actually some restaurants have better deals. I will say the drive thru is usually fast.
  • DS
    Diane Snelson
    2 days ago
    1.0
    Lousy food. They also need to hire people who can speak and understand english!!
  • UU
    UtahSirens
    Dec 30, 2025
    1.0
    Refused to give me a receipt in the Drive-Thru (ILLEGAL) and proceeded to serve me a terrible breakfast. No one likes hard tack biscuits and musty/soggy hash browns. Owner is evidently lacking on maintenance.
  • DD
    Devon Dell'osa
    Dec 18, 2025
    1.0
    They didn’t put any extra mayo and when he ask me what I got I told him it is a mobile order and he was really rude and said I got that. Like when you use mobile order it is supposed to start making the food before you arrived.and when you arrived it is supposed to be ready and it wasn’t and the guy who brought me my food was also very rude. I have always had issues with this location. Especially at night
  • SR
    Sandy Ruiz
    Dec 12, 2025
    2.0
    I am really frustrated. I was really looking forward to enjoy my coffee. All I wanted with my order was some creamer and sugar. But all I got was a plain coffee with none of that. This isn’t the first time this location has messed up on orders but this was absolutely ridiculous. It feels like no one here pays attention and it shows a complete lack of care for customers. In my honest opinion, I believe that they mess up on orders for the convenience of the business by “forgetting” to add some things from your order because I don’t think it should be that hard to read a ticket and put in everything you asked for. By the time I realized the mistake I was already on the road with a bitter, undrinkable coffee THAT I PAID FOR. Such a waste of time and money. I would think if I’m paying for something I could at least get it right. But you guys always act like we are asking for things for free. The laziness is outrageous.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Magna, UT?

McDonald's Magna location is open 24 hours a day, 7 days a week, providing service around the clock.

Does this McDonald's location offer delivery service?

Yes, McDonald's Magna offers delivery service every day from 4:00 AM to 3:59 AM, effectively available 24/7 for delivery orders.