Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and slow service times.
Food Quality
Customers expressed dissatisfaction with the food quality, mentioning cold, stale, or improperly prepared items.
Management Issues
Several reviews pointed out a lack of effective management and training among staff, leading to ongoing service problems.
JW
Jerrene Westover
2 days ago
3.0
The customer service needs to improve they are so busy I had to wait longer than necessary when they got my order wrong. I explained the difference and they still did not give me the money back, so I had to explain a second time to get my dollar back, It took too long for one item. They were civil but it was still annoying, I had to deal with similar errors twice now. Generally they are reasonable I think they get frustrated partly because they are so busy. With the raised prices now here it's not as affordable Id rather go elsewhere where it's not so busy, and actually some restaurants have better deals. I will say the drive thru is usually fast.
DS
Diane Snelson
2 days ago
1.0
Lousy food. They also need to hire people who can speak and understand english!!
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UtahSirens
Dec 30, 2025
1.0
Refused to give me a receipt in the Drive-Thru (ILLEGAL) and proceeded to serve me a terrible breakfast. No one likes hard tack biscuits and musty/soggy hash browns. Owner is evidently lacking on maintenance.
DD
Devon Dell'osa
Dec 18, 2025
1.0
They didn’t put any extra mayo and when he ask me what I got I told him it is a mobile order and he was really rude and said I got that. Like when you use mobile order it is supposed to start making the food before you arrived.and when you arrived it is supposed to be ready and it wasn’t and the guy who brought me my food was also very rude. I have always had issues with this location. Especially at night
SR
Sandy Ruiz
Dec 12, 2025
2.0
I am really frustrated. I was really looking forward to enjoy my coffee. All I wanted with my order was some creamer and sugar. But all I got was a plain coffee with none of that. This isn’t the first time this location has messed up on orders but this was absolutely ridiculous. It feels like no one here pays attention and it shows a complete lack of care for customers. In my honest opinion, I believe that they mess up on orders for the convenience of the business by “forgetting” to add some things from your order because I don’t think it should be that hard to read a ticket and put in everything you asked for. By the time I realized the mistake I was already on the road with a bitter, undrinkable coffee THAT I PAID FOR. Such a waste of time and money. I would think if I’m paying for something I could at least get it right. But you guys always act like we are asking for things for free. The laziness is outrageous.
What are the operating hours of McDonald's in Magna, UT?
McDonald's Magna location is open 24 hours a day, 7 days a week, providing service around the clock.
Does this McDonald's location offer delivery service?
Yes, McDonald's Magna offers delivery service every day from 4:00 AM to 3:59 AM, effectively available 24/7 for delivery orders.
Can I use the drive-thru at McDonald's Magna anytime?
Yes, the drive-thru at McDonald's Magna is open 24 hours a day, all week long, allowing you to order at any time.
What ordering options are available at this McDonald's?
You can order via McDonald's App, online delivery, curbside pickup, and contactless delivery. Payment options include cash, credit cards, Apple Pay, Android Pay, and more.
Where is McDonald's Magna located?
McDonald's Magna is located at 3540 S 8400 W, Magna, UT 84044, USA.
Does McDonald's Magna provide WiFi and mobile ordering services?
Yes, this McDonald's location offers services such as WiFi, Mobile Ordering, McDelivery, Mobile Offers, and Gift Cards.
Are there other fast food restaurants near McDonald's Magna?
Yes, nearby fast food options include A&W Restaurants, KFC, Taco Bell, Wingstop, Arby's, and Redbox.
What nearby car-related services can I access near McDonald's Magna?
Near McDonald's Magna, you can find Zip Car Wash for car wash and detailing, Holiday Oil and Chevron gas stations, and D and V Auto Repair for automotive repairs.
Which financial institutions are close to McDonald's Magna?
Nearby financial institutions include Cyprus Credit Union and Mountain America Credit Union for banking and loan services.
Are there any nearby dental or orthodontic services near McDonald's Magna?
Yes, dental and orthodontic services nearby include Cyprus Family Dental, West Hills Orthodontics, and Bingham Dental.