Arby's

3.9
923 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1153 South 100 W., Logan, UT
84321, United States

Hours

Reviews

3.9
923 reviews
5 stars
386
4 stars
290
3 stars
116
2 stars
42
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes.

Food Quality

Mixed reviews on food quality, with some praising specific items while others complained about cold or poorly prepared food.

Cleanliness

Some customers noted cleanliness issues in the dining area and bathrooms.

Operational Problems

Frequent complaints about the drive-thru closing early and being out of menu items.
  • KC
    Keri L. Reed (CareBear)
    Dec 29, 2025
    3.0
    We bought these steak bites for the first time and they were awful. They were burnt, and I mean BURNT. I even googled Arby's steak bites and they looked nothing like what we got. So I took a picture of ours and the one's online and you can see how bad they are. When I took the one and only bite it was so bad I had to spit it out. I don't even know if they are edible for humans. I called Arby's and the Manager said that's how they are suppose to be. Ummm noooo..All my friends said they hated them and gave them to their dogs. Very sad experience.
  • LM
    Legendary Potatoe (Miki)
    Nov 19, 2025
    5.0
    We came here last night right as they were cleaning their shake machine, and missed out on getting our shakes. Jay (who is absolutely amazing!) told us about the day and time(Tursdays at 8pm)they cleaned the machine and was supper nice! This was our second time we went to get shakes before we knew about it and both times we came while they were cleaning the machine, just our luck! We came back again today and she happily helped us. It was most definitely worth the second trip! She is so sweet, and just seeing her smile made our night even better!!
  • SM
    S. Robert Musso
    Oct 25, 2025
    3.0
    I guess hair nets are no longer a thing in food service. Steak tips don't look nothing like what they are advertised. Macaroni and cheese probably shouldn't be served on parchment paper.
  • JC
    John Collins
    Sep 26, 2025
    1.0
    This review might make the owners blood pressure go up a bit. Showed up at this location on 9/26/25 just after 10a.m. Door locked. Came back at 10:30a.m. Once again door locked. So went to the drive thru ordered and told the manager your door is locked. Response. Sorry we forgot to unlock it. 🤔
  • BC
    Beth CI
    Sep 24, 2025
    1.0
    They close the drivethru early. I have literally pulled in before it's posted closing time, seen multiple cars waiting to get THEIR food, and, after waiting a few seconds while no one greeting me, say "hello" to hear a "sorry, we're closed." When asked why they're closing early, I get EVERY excuse in the book: "we're out of food." Funny, they had NO idea what I wanted to order. "We're having technical difficulties" that just happened the second I pulled up? Because the 3 other cars seemed to be able to order just fine! It's clear "the Owner" is aware of this issue and just doesn't care. If they'd rather give their business to the Carl's JR right next door that, BTW, has ALWAYS had very kind, courteous, staff AND always gets our order right & is Fresh (unlike this Arby's) I'm fine with that. Hope this Arby's doesn't go out of business over not staying open until the listed hours, poor food quality, and rude customer service. It's not like "the Owner" isn't aware of these issues.