Arby's

3.8
798 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
593 N State St, Lindon, UT
84042, United States

Hours

Reviews

3.8
798 reviews
5 stars
308
4 stars
239
3 stars
126
2 stars
47
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from management.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold food, incorrect orders, and unsatisfactory taste.

Speed of Service

Many customers expressed frustration with slow service, particularly in the drive-thru, often having to wait long periods for their orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary practices observed by staff.
  • CS
    Clint Sanderson
    Dec 13, 2025
    3.0
    It's Arby's
  • TA
    Treyson Abouo
    Nov 17, 2025
    5.0
    Karl who helped me at the window is amazing, friendly guy, great service
  • BC
    Brynn Conder
    Oct 27, 2025
    1.0
    They added a disgusting chunk of the skin on my 1 year olds roast beef sandwich. Don’t go there. There was very little meat and then this is all they put on his. So disappointing and would reccomend others to go to the one in Orem instead.
  • EC
    Emma Rua cuello
    Oct 20, 2025
    1.0
    Today I had a very bad experience at Arby's in London. I went to the restaurant for a job interview. Upon arrival, the cashier was very friendly; I told him (in English) that I had an interview, and he offered me a cup to drink while I waited. So far, so good. However, in the background, I saw what I assume was the manager or clerk. As soon as she saw me, she made a disgusted face that made me feel very uncomfortable, although I decided to stay because I had already paid for an Uber to get there with my son. A little while later, I heard her ask the cashier who I was and what my name was. Then she came out and, without even greeting me, said arrogantly, "Do you speak English?" I replied in English that my level was basic and asked if there was any problem. She replied yes, and started searching for something on her cell phone's translator. I offered her mine to help, and then she told me they were looking for an English-speaking cashier. I fully understand that being a cashier requires English, but the job description didn't say anything about that. It said "team member." If it had said "cashier," I wouldn't apply because I'm aware of the responsibility that comes with being a cashier. I'm fluent in English, because you have to interact with customers. I barely know the basics and am studying it. Furthermore, the job posting was in Spanish, and the company claims to be an equal opportunity employer. I felt discriminated against, ignored, and treated with total disrespect. In other restaurants, even with my basic English, they've at least listened to me and given me the opportunity to introduce myself. This woman didn't even try. It hurt because I made a huge effort to go: I paid for an Uber, brought my baby, left her car seat outside the restaurant, all to be made to feel this bad. I hope Arby's takes these types of situations seriously, because no one should be treated with contempt because of their language or their background.
  • NN
    nicholas
    Oct 13, 2025
    1.0
    I went to this Arby's while waiting for my car to get an oil change next door. They were fast and the food was good. However, they asked a homeless man who had purchased food to leave. He had been there for only about an hour, and said that he had not come to this location before. It's really disappointing to see them kick him out after what is really not that long of a time. I don't think that they would have kicked me out while waiting for my car, but they did kick him out even though he is a patron