Smashburger

3.9
1344 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
3700 North Thanksgiving Way, Lehi, UT
84043, United States

Hours

Reviews

3.9
1,326 reviews
5 stars
688
4 stars
249
3 stars
141
2 stars
95
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trevor, Stephanie, and Willow for their exceptional service.

Food Quality

While some customers enjoyed the burgers and fries, others reported issues with food quality, including undercooked meat and greasy fries.

Long Wait Times

Several reviews noted long wait times for food, with some customers waiting over an hour, particularly during busy hours.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and floors.

Management Issues

Feedback indicated dissatisfaction with new management, particularly regarding the honoring of coupons and overall service quality.
  • AB
    Ashlee Buckner
    2 days ago
    1.0
    Worst dining experience I’ve had in a long time. The service was awful. We waited at the cashier station while the worker told us to wait for him to be ready. The worker wasn’t even doing anything. By the time he got to us there was a long line. The food came out very greasy, I couldn’t eat the bottom portion of my hamburger bun because it was so greasy. The fries were good. They didn’t have trays to serve the food on. The worker said they were all dirty…. They forgot an item we ordered and when we asked for it the worker seemed very annoyed and put out. My husband and I are very understanding people, but this was just ridiculous. No customer at all from any employee.
  • CK
    Carson Knaphus
    Nov 16, 2025
    5.0
    I've loved Smashburger for a long time. Their food is always amazing. But I must must sing praises for this last experience. We ordered the truffle mushroom burger, a sin city burger, smash fries, and a salted caramel milkshake. Milkshakes are made with Hagan dazz, so you can't go wrong there... But the burgers were definitely the highlight. They SLAPPED like no other burgers before them. The staff was super friendly and the restaurant was clean and inviting. Thank you!!! P.S. they have a military discount
  • AB
    Adam Buhl
    Oct 30, 2025
    5.0
    So good!!!! And good quality organic ingredients! My new favorite burger spot and off the highway easy to pull off
  • JW
    Justin Whittaker
    Oct 26, 2025
    5.0
    The food was excellent. We got double bacon BBQ burgers and a double mushroom truffle burger. The service was friendly and prompt. And the team worked really hard to make sure the dining room was clean. Oh, and the smash fries were so good and crispy! So glad they don’t have steak fries. The skinny fries are the best.
  • MR
    Michael Rodriguez
    Oct 24, 2025
    5.0
    I work for a company where we take special-needs clients into the community, today we visited smash burger with one of our clients and I wanted to do a shout out to Ethan and Nathan, they were not only patient but super helpful and made our client feel welcomed, this is what customer service is all about! The food was amazing as well! Definitely recommend the bread pudding shake! Thank you Nathan and Ethan, we will definitely be back!

Frequently Asked Questions About Smashburger

What type of food does Smashburger in Lehi specialize in?

Smashburger in Lehi specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger in Lehi?

Smashburger in Lehi is open from 10:00 AM to 9:00 PM Monday through Wednesday and Sunday, and from 10:00 AM to 10:00 PM on Thursday, Friday, and Saturday.