Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Trevor, Stephanie, and Willow for their exceptional service.
Food Quality
While some customers enjoyed the burgers and fries, others reported issues with food quality, including undercooked meat and greasy fries.
Long Wait Times
Several reviews noted long wait times for food, with some customers waiting over an hour, particularly during busy hours.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, mentioning dirty tables and floors.
Management Issues
Feedback indicated dissatisfaction with new management, particularly regarding the honoring of coupons and overall service quality.
AB
Ashlee Buckner
2 days ago
1.0
Worst dining experience I’ve had in a long time. The service was awful. We waited at the cashier station while the worker told us to wait for him to be ready. The worker wasn’t even doing anything. By the time he got to us there was a long line. The food came out very greasy, I couldn’t eat the bottom portion of my hamburger bun because it was so greasy. The fries were good. They didn’t have trays to serve the food on. The worker said they were all dirty…. They forgot an item we ordered and when we asked for it the worker seemed very annoyed and put out. My husband and I are very understanding people, but this was just ridiculous. No customer at all from any employee.
CK
Carson Knaphus
Nov 16, 2025
5.0
I've loved Smashburger for a long time. Their food is always amazing.
But I must must sing praises for this last experience. We ordered the truffle mushroom burger, a sin city burger, smash fries, and a salted caramel milkshake. Milkshakes are made with Hagan dazz, so you can't go wrong there...
But the burgers were definitely the highlight. They SLAPPED like no other burgers before them.
The staff was super friendly and the restaurant was clean and inviting.
Thank you!!!
P.S. they have a military discount
AB
Adam Buhl
Oct 30, 2025
5.0
So good!!!! And good quality organic ingredients! My new favorite burger spot and off the highway easy to pull off
JW
Justin Whittaker
Oct 26, 2025
5.0
The food was excellent. We got double bacon BBQ burgers and a double mushroom truffle burger. The service was friendly and prompt. And the team worked really hard to make sure the dining room was clean. Oh, and the smash fries were so good and crispy! So glad they don’t have steak fries. The skinny fries are the best.
MR
Michael Rodriguez
Oct 24, 2025
5.0
I work for a company where we take special-needs clients into the community, today we visited smash burger with one of our clients and I wanted to do a shout out to Ethan and Nathan, they were not only patient but super helpful and made our client feel welcomed, this is what customer service is all about! The food was amazing as well! Definitely recommend the bread pudding shake! Thank you Nathan and Ethan, we will definitely be back!
What type of food does Smashburger in Lehi specialize in?
Smashburger in Lehi specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Lehi?
Smashburger in Lehi is open from 10:00 AM to 9:00 PM Monday through Wednesday and Sunday, and from 10:00 AM to 10:00 PM on Thursday, Friday, and Saturday.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery service with hours generally from 10:30 AM to 8:30 PM on most days, extended to 9:30 PM on Thursday through Saturday.
Can I order Smashburger's menu online or via an app?
Yes, you can order Smashburger's menu online through their website or via the Smashburger app available on the Apple App Store.
Is Smashburger wheelchair accessible and family-friendly?
Yes, Smashburger has wheelchair accessible entrance, parking, seating, and restrooms. It also welcomes families and provides high chairs and a children's menu.
Does Smashburger serve alcoholic beverages?
Yes, Smashburger serves beer and alcohol, but does not serve liquor, wine, cocktails, or have a bar onsite.
Is there seating available at Smashburger in Lehi?
Yes, Smashburger offers dine-in seating but does not have outdoor, rooftop seating or fireplaces.
What nearby restaurants can I visit before or after dining at Smashburger?
Nearby restaurants include Cubby's (American burger restaurant), Costa Vida (Mexican fast food), J.Dawgs (American fast food), Pizza Studio, JINYA Ramen Bar (Japanese/Chinese), and Popeyes Louisiana Kitchen for Cajun and Creole cuisine.
Are there other fast food or burger options near Smashburger in Lehi?
Yes, close by are fast food and burger options such as Arby's, Del Taco, and Cubby's offering a variety of American fast food and burger selections.
What services are available nearby Smashburger for banking or financial needs?
Near Smashburger, you can find Bank of America ATM, Bank of America Financial Center, insurance agencies like Innova Insurance and Z&Z Insurance Group, and financial services including Hale Financial Group and Capstone Partners - Utah.