Many customers reported slow service, especially with delivery and drive-thru orders, contradicting the 'Freaky Fast' promise.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.
Staff Behavior
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While many customers praised the sandwiches, there were complaints about inconsistency in portion sizes and quality.
NS
Nathan Smith
Dec 19, 2025
1.0
I thought it was supposed to be freaky fast not freaky 3 business days. We order from here all the time to work and they are never on time always fashionably late even asked the guy once if they were busy and he said “naw” it’s usually 40 minutes or more for them to make the order and drive it like right down the street. NOT COOL JIMMY JOHNS
EO
Eryonna Walker (Onna)
Nov 25, 2025
1.0
"Freaky Fast"... Not anymore! They are now using third-party delivery services like DoorDash or Uber. We picked y'all to deliver fast! Like "Freaky Fast." Thank you for making us wait over an hour and a half then ending up getting our own food from the store. So note when order online you might be waiting a while.
JM
Jack Matthew
Nov 10, 2025
4.0
Nice snack after school, great staff, great food, did mess up my meal a few times but it's fine.
TP
Ty Peck
Oct 30, 2025
1.0
Super slow delivery. I’ve been waiting an hour for 1 sandwich.
AR
AnnaBrook Roy
Oct 8, 2025
1.0
They messed up both of our sandwiches. They replaced my husbands spicy east coast Italian with a hunter club and my beach club with a country club.