Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lehi,UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.1
1,107 reviews
5 stars
576
4 stars
272
3 stars
110
2 stars
62
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, highlighting specific employees who provided exceptional experiences.
Food Quality
Feedback on food quality was mixed; while some enjoyed the chicken and other menu items, others reported issues with overcooked or poorly assembled dishes.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, leading to complaints about value for money.
Cleanliness
The restaurant was frequently noted for its cleanliness, with many reviews mentioning well-maintained dining areas and restrooms.
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to frustration and disappointment during their visits.
- APAlma PeralesOct 30, 20251.0Los empleados del turno de la tarde no som amables, y se esconden para no dar respuesta.
- KJKeith JacksonOct 26, 20255.0Excellent as always. So glad we have Pollo Loco in Utah now
- ATAddison TracyOct 26, 20255.0I love pollo loco especially the double chicken taco salad
- JMJackson MoakSep 29, 20252.0The rice was over cooked, the chicken was super dry, and the Mac and cheese tasted doughy like it tasted like I was eating un cooked roll.
- MEmiguel alfonso estradaSep 24, 20251.0Ok La comida no fue de mi agrado, no había sabor ni menos sazón, la ensalada estaba insípida aunque sea hubiesen sazonado con un limón. Para mi fue un restaurante que comería una vez y no volvería. La atención de los muchachos fue agradable, son muy atentos y dan muy buen servicio
Frequently Asked Questions About El Pollo Loco
What are the regular opening hours of El Pollo Loco in Lehi, UT?
El Pollo Loco in Lehi is open from 10:00 AM to 10:00 PM from Monday to Saturday. On Sundays, it is open briefly from 7:00 AM to 7:30 AM.
Does El Pollo Loco in Lehi offer delivery services?
Yes, El Pollo Loco in Lehi offers delivery services to its customers.
Can customers order food online from El Pollo Loco in Lehi?
Yes, customers can order food online through the El Pollo Loco app or directly from their online menu and order pages.
What types of payment are accepted at El Pollo Loco in Lehi?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does El Pollo Loco in Lehi provide catering services?
Yes, catering services are available at El Pollo Loco in Lehi.
Is there a drive-through option available at El Pollo Loco in Lehi?
Yes, El Pollo Loco in Lehi offers a drive-through service for customer convenience.
Where is El Pollo Loco located in Lehi, UT?
It is located at 88 N 1200 E, Lehi, UT 84043, USA.
What nearby places can customers visit before or after dining at El Pollo Loco?
Customers might enjoy nearby places like Nothing Bundt Cakes for desserts, Buffalo Wild Wings for American cuisine and wings, or Little India Fine Dining for Indian dishes.
Are there convenient electronics or phone stores near El Pollo Loco?
Yes, nearby you can find Verizon stores and Xfinity for electronics, mobile phones, and internet services.
What leisure or wellness places are near El Pollo Loco where customers can relax or have treatments?
Nearby, customers can visit Lux Nail Bar for beauty and spa services, Sabina's Eyebrow Threading for beauty treatments, or Nails & Spa for spa services.