Chipotle Lehi is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and a lack of cleanliness in food preparation areas.
Service Quality
Customers frequently reported poor service, including long wait times, unhelpful staff, and rude interactions.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked or overcooked items, missing ingredients, and small portion sizes.
Management Issues
Several reviews pointed to poor management and training, leading to frequent stock shortages and inadequate staff performance.
Customer Experience
Overall, many customers expressed dissatisfaction with their experiences, citing a lack of attention to customer needs and poor handling of orders.
DP
Dave Peterson
4 days ago
1.0
This location went from mediocre to downright terrible over the last couple of years. Employees do not care at all and pick orders are ready late even when they are marked as ready for pick up. Show up, not ready and end up standing around waiting.
MH
Marah Hineman
Dec 22, 2025
1.0
Today my husband and I came in to eat with our two children. There were no other guests in the restaurant. Every single table was dirty and food was on the floor. Behind the counter many employees were grouped together, talking. Once we walked in and they saw us, they all walked to the back, out of sight. One employee stayed. He was to the right of us, making a pick up order. No one said a word to us. No one acknowledged that we were there. We were standing there waiting to order for several minutes. Everyone acted like we weren't there. One employee finally came out of the back but just went to talk to the other employee making the pickup order. My husband and I said to each other that no one is helping us, so we might as well go eat somewhere else. We got our kids and said we need to eat somewhere else because no one is helping us. My kids were upset becasue they wanted to eat there. The employee making the pickup order and the other employee that was speaking to him, turned and looked at us when we said that and watched us walk out. Again, not a single word was spoken to us. I never want to step foot in that Chipotle ever again.
EB
Emma Bishop
Dec 17, 2025
2.0
Good service but my chicken was extremely burnt. The eating area was also messy, and they were out of a lot of things.
SP
Sofia De La Plaza
Dec 16, 2025
5.0
Amazing customer service!!
CS
Chaz Sexton
Dec 2, 2025
2.0
This location needs better training or new management. Food is consistently sub par compared to other locations
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Lehi serve?
Chipotle Mexican Grill in Lehi offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 3601 N Digital Dr, Lehi?
Chipotle Mexican Grill in Lehi is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Lehi offer pickup and delivery services?
Yes, the Lehi location offers both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Mexican Grill online?
You can order through the Chipotle app available on the App Store or via their website at https://order.chipotle.com/.
Does the Chipotle Mexican Grill in Lehi have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill in Lehi LGBTQ+ friendly?
Yes, this location welcomes LGBTQ+ customers and community members.
What other dining options are near Chipotle Mexican Grill in Lehi?
Nearby dining options include Jamba for smoothies, MAD Greens for salads, Pieology Pizzeria for pizza, Noodles & Company for Asian cuisine, Five Guys, Wingstop, Panda Express, McDonald's, Chick-fil-A, Teriyaki Grill, and Wendy's.
Are there any nearby banks or ATMs near Chipotle Lehi?
Yes, First Utah Bank Lehi Branch, Hillcrest Bank, Bank of America Private Bank, and Coin Cloud Bitcoin ATM are located nearby for your banking and ATM needs.
Can I find automotive services near Chipotle Mexican Grill in Lehi?
Yes, automotive services including Audi Lehi, Porsche Lehi, their respective service and parts departments are nearby for vehicle sales and maintenance.
What payment and catering services does Chipotle Lehi provide?
Chipotle Lehi accepts credit cards, offers catering and catering delivery, and supports online orders through various delivery services.