Numerous customers reported slow, inattentive, and disorganized service, with long wait times for food and drinks.
Food Quality
Many reviews highlighted poor food quality, including overcooked wings, incorrect orders, and inconsistent portion sizes.
Staff Performance
While some servers received praise for their friendliness and attentiveness, others were criticized for being rude or forgetful.
Cleanliness
Several customers noted that the restaurant appeared dirty and in need of better maintenance.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and additional charges for items that were previously complimentary, such as ranch dressing.
JH
Jeremy H
3 days ago
1.0
If we had been secret shoppers this place would get the lowest score we could give. We our selves, as well as everyone we watched walk in after we were sat, stood at the front waiting to be sat while employees stared or rushed to the back. Once we were seated it was all down hill. Our server was very irritated to be there. The staff was wandering around taking a glass at a time to the back. The manager just wandered around and not once helped anyone. Real sorry scene. We watched one server stand on her phone and text for a good 3-4 min at the server station. Fully visible to all the patrons waiting for their food and to be seated. When we finally did receive our food 35 min later it came out on lunch trays. No cutlery was offered. Our server didn’t come back until our meal was almost done to ask how we were doing and if we needed a refill on our drinks. And again she was not happy to be there. As we left we walked by the podium wher stood two employees and not a word of thanking us for coming or have good evening. One of the worst dinning experiences we’ve had. I get it …. It’s just Buffalo Wild Wings right??!?? Well they should shut this one down. It’s obvious no one wanted to be there. New management is needed, the staff needs better training. We won’t be back to this location.
SG
Safire Gomez
4 days ago
5.0
Every time I come the food is good, beer is fast and the service is great.
My brother did the burger challenge they had going on for a little (:
MF
Merrick Fonnesbeck
Jan 5, 2026
4.0
Pretty good wings and sports bar restaurant. I'm not much of a wings guy so I ordered a chicken wrap. It was decently sized and very tasty, with a good amount of shredded chicken and flavorful sauce. I really liked the potato log fries - I'm big on meaty fries and these were good and hearty with a good seasoning coating them. The only problem was the service was a little slow and lacking at times and the place was way loud and hard to hold a conversation with all the noise from the games broadcasted over the speaker system.
NB
Nick Bright
Jan 4, 2026
1.0
This location is single handedly ruining the entire chain for me.
Service is horrendous, lack of attention and detail from walking through the front door and being greeted to just getting my order taken.
Servers were ringing out wet rags right on the floor next to us to clean off tables, food was brought out for us as soon as it was ready, how we, that equated to each person getting their food at different times and multiple trips by the server. Not ideal for a date night when one person. Is eating cold food cause main courses were brought out almost 10 min apart.
And how the hell does it take 30 min to bring out 12 wings when there was only 4 other groups in the place when the rest of the place was already eating? And they were cold… didn’t feel fresh at all.
Appetizers weren’t any better. Stale chips with pace salsa, the worst guacamole you can get, clearly from a can, and cold queso that had the film over the top to let me know it has been sitting there for a while.
This used to be a good place to go, but now there’s very little reason to show up anymore. Especially for the wings. They aren’t any better than cooking frozen wings from Costco in the air fryer.
A highlight though - they are better burgers and wraps than most places around and the tots and wedges are great as well. Not good enough to overcome the poor service and food quality of the other items, but for a to go order, I would consider.
EK
Erin Kloski
Jan 3, 2026
1.0
literally just left after standing there for 15 min while everyone looked at us never acknowledged us and so us along with 3 other couples waiting decided to just leave! Even just say hello or it will be a couple minutes but nothing?
Frequently Asked Questions About Buffalo Wild Wings
What type of food is Buffalo Wild Wings in Lehi known for?
Buffalo Wild Wings in Lehi offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Lehi?
The restaurant is open Monday through Wednesday from 11:00 AM to 1:00 AM, Thursday through Saturday from 11:00 AM to 2:00 AM, and Sunday from 10:30 AM to midnight.
Where is Buffalo Wild Wings located in Lehi?
Buffalo Wild Wings is located at 92 N 1200 East, Lehi, UT 84043, USA.
What categories does Buffalo Wild Wings in Lehi fall under?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
How can I contact Buffalo Wild Wings in Lehi?
You can call them at +1 801-766-8402 for inquiries or reservations.
Can you provide the website for Buffalo Wild Wings in Lehi?
Yes, the website is https://www.buffalowildwings.com/locations/us/ut/lehi/92-n-1200-e/sports-bar-821/.
What nearby dining options are available close to Buffalo Wild Wings in Lehi?
Nearby dining options include El Pollo Loco, Popeyes Louisiana Kitchen, Little India Fine Dining, Jimmy John's, Denny's, Chickenology, Temptasian Restaurant, and CHOM Burger, providing a variety of cuisines such as Mexican, American, Indian, Asian, and sandwiches.
Are there any nearby places for entertainment or activities near Buffalo Wild Wings in Lehi?
Yes, Provo Canyon and Nuns Park, a park and sports and recreation venue, are nearby and are great for outdoor activities before or after your visit.
Where can I find nearby financial or ATM services near Buffalo Wild Wings in Lehi?
You can find ATMs at The Exchange Network, LibertyX Bitcoin ATM, and a nearby Chase Bank. Money transfer services are available at Western Union.
What nearby retail services are available close to Buffalo Wild Wings in Lehi?
Nearby retail and service options include Walgreens (pharmacy and convenience store), uBreakiFix (mobile phone repair), Verizon (mobile phone store and electronics), RadioShack (electronics), and Minute Key (key and locksmith services).