Papa Johns Pizza

3.1
324 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Layton, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Layton pizza for any occasion. Call us for pizza delivery in Layton or stop by 1986 N HILL FIELD RD for carryout to order the best pizza in Layton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1986 N HILL FIELD RD, Layton, UT
84041, United States

Hours

Reviews

3.1
324 reviews
5 stars
125
4 stars
35
3 stars
32
2 stars
21
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Craig and Jordan for their exceptional service.

Food Quality

While some customers enjoyed the pizza and found it delicious, others reported issues with undercooked or incorrect orders, including missing toppings and burnt pizzas.

Delivery Issues

Numerous reviews mentioned problems with delivery, including late arrivals, cold food, and incorrect orders, leading to frustration among customers.

Management Concerns

Several customers expressed dissatisfaction with management's handling of complaints and order issues, citing rude behavior and lack of accountability.

Cleanliness and Organization

Some reviews noted cleanliness and organization in the store, while others reported unsanitary conditions and disorganization during busy times.
  • KM
    Kory Mikesell
    Dec 29, 2025
    5.0
    I ordered a pizza and this store used "Door Dash" as a delivery service. Unfortunatly the Door Dash drivers car had abreak down and was unable to deliver my pie. I called the store and the manager informed me that they were making me a new pizza and having one of the store employees personally deliver my order. I recieved my order a little late, but it was hot and fresh and delivered with a smile and an apology. Great service, good food, what's not to love?
  • CC
    Cameron
    Dec 28, 2025
    3.0
    What happened to you guys? You used to have amazing wings. Now they're extremely small and there was almost no sauce at all! We started going to you guys as our exclusive pizza place about a 2 years ago. We have never had a bad time...until tonight. The wings were an absolute letdown. I can't say that we'll be buying wings from you again. Spent almost $40 on the wings and about 40 on the pizza's. I feel like the $40 for the wings was a complete waste. I will say that the pizza was wonderful. It's the only reason I didn't file a complaint.
  • TB
    Teri Bird
    Dec 28, 2025
    2.0
    Delivered by DoorDash who didn’t follow instructions. Dropped order at door with no notification of delivery. Pizza was cold and slid around in the box. The pizza order itself had incorrect toppings. Im sticking with hungry howies next time
  • KL
    Korbin Longden
    Dec 8, 2025
    5.0
    The Food was really good and it was hot . The service was really good the workers are very nice and communicate well.
  • CW
    Christina Wilson
    Dec 5, 2025
    5.0
    Im a delivery driver and pick up often from Papa John's. I always receive the best customer service from the Layton location. One employee that stands out the most is Craig!!! His customer service and professionalism is exceptional. He is always so friendly and apologies if and when there's ever a delay with an order. The manager at the location is great too!! Thanks Craig for all you do, Keep up the great work!!!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Layton, UT?

Papa Johns Pizza in Layton is open daily from 10:00 AM to 12:00 AM for delivery and takeout services.

What services does Papa Johns Pizza offer?

They offer delivery, takeout, order ahead, dinner, lunch, and dessert services.