El Pollo Loco

Reviews

• YT

  Yama Tanaka

  5 days ago
  3.0
  We went here and i think it would've been good. But the food was old. Service was just "blah" no "hi hows it going" no "have a great day" like zombies waiting out the clock. Not in any way "Rude", but also not in any way kind. The chicken i found it refreshing it wasn't nearly as greasy as KFC etc, but again it was very dry/old. Not overcooked, just dry like it had been sitting there for a while. We used a large family coupon, most of the sides they didn't have, so we had to get the sides that became clear why no one really wanted them. Lastly the price. Honestly for what we got, and the quality we didn't get, and hospitality we didn't feel. We won't be returning. Is there potenntial? Kinda. But even if it was good, the price was so high i think we'd stick with a costco chicken and oven ready sides. Far cheaper, far better, far more quantity as well. Best of luck to this franchise!
• BA

  Bill Aaron

  Feb 25, 2026
  5.0
  It was some of the best chicken I've eaten in a long time . Great job!
• DL

  Denise Lake

  Feb 11, 2026
  5.0
  Love their salads!! Never disappoint!!❤️❤️
• GS

  Gabriele Sgattone

  Feb 10, 2026
  1.0
  Really mean woman at the drive thru I was just trying to pick up my order from Uber eats I waited for 10 minutes at the window with no response and when the woman open the window to talk to me, she was really mean saying that I have to go back through the drive-through and ask for the Uber eats order I saw the order next to her, but she didn’t want to give it to me and she didn’t in fact, all these happened between 915 and 930 p.m.
• KL

  Kai Leilani

  Feb 9, 2026
  3.0
  Our visit here wasn't anything special. food was very dry/bland. Clearly sat under a heat lamp. Half of the options they didn't even have. "all out". It has potential but only if the quality increased.