El Pollo Loco

4.0
338 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Layton, UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
2028 N Main St, Layton, UT
84041, United States

Hours

Reviews

4.0
338 reviews
5 stars
201
4 stars
50
3 stars
20
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the chicken while others found it dry or poorly prepared.

Service Experience

Service quality varied significantly; some staff provided excellent service while others were reported as unhelpful or inattentive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted cleanliness issues, while others praised the restaurant for being clean and well-maintained.

Value for Money

Concerns about portion sizes and pricing, with some customers feeling the meals were overpriced for the quality received.
  • RS
    r s
    Dec 7, 2025
    1.0
    Absolute joke. Took advantage of their 12 piece family meal deal. Chicken was dry. So small. Barely any meat. We threw most away. Super disappointed. Don’t bother
  • AP
    Antonio Perez-Tamayo
    Nov 13, 2025
    5.0
    Came for the first time a few weeks back and have been back several times since. Amazing food and top-tier service. Luis consistently provides exceptional service every time
  • BA
    Brittney Arevalo
    Nov 6, 2025
    5.0
    Got the Bowl combo it was amazing! Fast and friendly service as well!
  • FF
    Federicoplayz
    Nov 2, 2025
    2.0
    I love this place, great food. Every single time I go there the service gets worse and worse. They don’t know what there putting in the salad. Got two salad butts
  • TP
    Timothy Parker
    Oct 23, 2025
    5.0
    I had a wonderful experience at El Pollo Loco thanks to Maria! Her warm smile and helpful attitude made me feel welcome. She offered great suggestions on what to order, showing genuine care for my experience. I left feeling satisfied not just with my meal, but also with the outstanding service. Maria is a true asset to the team!

Frequently Asked Questions About El Pollo Loco

What kind of food does El Pollo Loco in Layton, UT serve?

El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken marinated in a special recipe and handmade guacamole, salsas, and dressings.

Where is El Pollo Loco located in Layton?

El Pollo Loco is located at 2028 N Main St, Layton, UT 84041.