While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Layton, UT, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to enhance the dining experience.
Food Quality
While many enjoyed the chicken and other menu items, there were consistent complaints about food being dry, overcooked, or not meeting expectations.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu availability.
Cleanliness
Some customers noted that the restaurant appeared dirty or unkempt, which detracted from their overall experience.
Atmosphere
The restaurant was described as modern and welcoming, contributing positively to the dining experience.
AP
Antonio Perez-Tamayo
Nov 13, 2025
5.0
Came for the first time a few weeks back and have been back several times since. Amazing food and top-tier service. Luis consistently provides exceptional service every time
BA
Brittney Arevalo
Nov 6, 2025
5.0
Got the Bowl combo it was amazing! Fast and friendly service as well!
FF
Federicoplayz
Nov 2, 2025
2.0
I love this place, great food. Every single time I go there the service gets worse and worse. They don’t know what there putting in the salad. Got two salad butts
TP
Timothy Parker
Oct 23, 2025
5.0
I had a wonderful experience at El Pollo Loco thanks to Maria! Her warm smile and helpful attitude made me feel welcome. She offered great suggestions on what to order, showing genuine care for my experience. I left feeling satisfied not just with my meal, but also with the outstanding service. Maria is a true asset to the team!
What kind of food does El Pollo Loco in Layton, UT serve?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken marinated in a special recipe and handmade guacamole, salsas, and dressings.
Where is El Pollo Loco located in Layton?
El Pollo Loco is located at 2028 N Main St, Layton, UT 84041.
What are the operating hours of El Pollo Loco in Layton?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer drive-through service?
Yes, El Pollo Loco in Layton has a drive-through service.
Can I order El Pollo Loco's food online or through an app?
Yes, you can order online via their menu website or through the El Pollo Loco app available on the Apple App Store.
What payment methods does El Pollo Loco in Layton accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards for payment.
Is free Wi-Fi available at El Pollo Loco in Layton?
Yes, free Wi-Fi is offered at this location.
Which nearby restaurants can I visit after dining at El Pollo Loco?
Nearby restaurants include Port of Subs, Arby's, Taco Maker, Burger King, Peter Piper Pizza, Imperial Dragon, McDonald's, and The Spanglish, offering various food options.
What fitness center is close to El Pollo Loco for a post-meal workout?
VASA Fitness Layton is located nearby, providing gym facilities for your fitness needs.
Are there any entertainment or activity venues near El Pollo Loco?
Yes, nearby attractions include B2 Dance Complex, an amusement park and dance school, and Axe N Smash, a playground and active life venue.