Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
1,055 reviews
5 stars
404
4 stars
206
3 stars
116
2 stars
70
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about the quality of food, mentioning cold, stale, or poorly prepared items.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Operational Issues
Customers reported inconsistencies with hours of operation, including being turned away before closing time and confusion about menu items.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, indicating that there are occasional positive experiences.
- TSTia Smith2 days ago1.0The store hours posted are wrong. It says that the driver thru is open until 11:00, but it's 10:03pm and the drive thru is closed. I just wasted 40 minutes of my Friday night driving out here because DQ can't be bothered to post accurate store hours. I knew it was going to be cutting it close for the regular store hours, because it closes at 10. But the drive thru hours posted online said 11:00, so I thought I had plenty of time to get here. Next time I'll just go to Culver's up the street. They're a lot closer, open later and have their store hours accurately listed on their Google page. Fix your store hours!
- NMNick minayaDec 23, 20251.0Horrible all around oh besides the ice they can at least do that food is horrible though
- TWTannan WeyburnNov 28, 20251.0When I went through the drive-through, I had to wait 10 minutes before someone took my order. I had ordered the barbecue six piece wings and ask that I don’t get toast and that I could have ranch when I pulled up to the window. I had to wait another 10 minutes for my food and they gave me toast and no ranch
- GGGetty Green (Getty Green)Nov 25, 20251.0Zero stars if I could. This Dairy Queen is a pathetic, greasy dumpster fire and needs to be shut down before it drags the entire chain into the toilet with it. I walk in and the two genius employees up front are practically making out with their phones, I stand there like an idiot for a full minute, finally say “Hello?” and get a snotty little “Hold on” without either of them even glancing up. Classy.. When they finally decided I existed and got to order, the food was somehow worse than the attitude. Burgers? microwaved garbage, soggy buns, gray rubber patties that tasted like they died last week. Fries were ice-cold, hard, and stale enough to use as kindling. I asked politely, if I could get some that were actually cooked in this decade and got hit with, “That’s as fresh as they get.” Congratulations, to this entire team. You’ve officially turned a beloved Dairy Queen into a sad microwaved gas station knockoff. Do us all a favor and just close. What an absolute disgrace
- TRTiffany’s ReviewsNov 25, 20251.0Fries were not fresh, chicken nuggets were microwaved. This business will sink if they don’t start trying.. won’t be back
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Layton offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Layton?
The restaurant is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday from 10:30 AM to midnight, and Sunday from 12:00 PM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill has a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for all?
Yes, the location is family-friendly, provides booster seats and high chairs for children, wheelchair accessibility, and has restrooms available.
Can customers use mobile ordering and get exclusive deals at this Dairy Queen?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app, which also offers exclusive deals.
Where is Dairy Queen Grill & Chill located in Layton, Utah?
It is located at 1142 Highway 193, Layton, UT 84040-8528, United States.
What nearby dining options are close to Dairy Queen Grill & Chill in Layton?
Nearby dining options include Subway for sandwiches, BBQ Pit Stop of Layton for barbecue, Taco Bell for Mexican fast food, and Cutler's Cookies & Sandwiches for bakery and sandwiches.
What services and amenities are near Dairy Queen that could complement a visit?
Nearby services include Creek Dental Group and Professional Dental for dental care, various beauty salons and spas such as Blush Lash Boutique and Grassroots Salon & Spa, as well as mortgage brokers like Guild Mortgage Company and Chris Buckway - Lift Home Lending.
How can customers use nearby public services or transportation when visiting Dairy Queen Grill & Chill?
While specific public transit stops were not listed, customers near Dairy Queen can access nearby businesses like Ignite Spot Outsourced Accounting Services for travel-related accounting or bike rentals at Armored Bike Worx, which can facilitate alternative transportation options.
What is a good itinerary for a family visiting Dairy Queen and nearby places in Layton?
Families can enjoy a meal or ice cream at Dairy Queen Grill & Chill, then visit nearby attractions such as the beauty salons for pampering, followed by a relaxing spa like Runway 193 or Purely Pampered Massage. For families with children, the nearby pediatric hearing clinic and dentists provide convenient health services.